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Job description
About Us
Base360.ai is an AI-powered operating system designed to automate and streamline short-term rental businesses. Originating from The Flex, a successful short-term rental operator with an eight-figure business, Base360.ai has been launched as an independent platform serving property managers globally. The platform consolidates reservations, guest communications, pricing, payments, cleaning management, maintenance, and reporting into a single system, facilitating automation, cost reduction, revenue growth, and portfolio scaling.
Job Role & Responsibilities
As a Senior Software Engineer, you will be instrumental in designing, architecting, and expanding the Base360.ai platform which supports all facets of short-term rental management. Your work will include developing customer-facing products, automation workflows, AI-enabled operations, integrations, and infrastructure to aid property managers in expanding their operations efficiently.
- Design and implement scalable services, APIs, and applications for reservation systems, availability management, pricing, payments, guest experience, and property operations.
- Create event-driven automation workflows to reduce repetitive tasks such as cleaning scheduling, check-in communication, and owner statement generation.
- Integrate AI systems utilizing large language models and AI agents to automate tasks like guest communication, maintenance request management, and pricing decisions.
- Develop API-first architectures to connect internal platforms, booking channels, third parties, and external customer systems.
- Establish and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, among others.
- Manage and deploy cloud-native infrastructure focused on reliability, scalability, and global expansion.
- Address complex operational challenges including real-time reservation synchronization, smart lock management, automated guest messaging, operational forecasting, cleaning and maintenance automation, owner reporting, and AI-powered monitoring and alerts.
- Take full ownership of projects from problem definition through architecture, implementation, deployment, and continuous improvement.
- Provide senior-level engineering judgment through code reviews and technical decision-making to ensure system reliability and maintainability.
Required Skills and Qualifications
- Demonstrated success building and maintaining production-quality software systems.
- Experience with FastAPI, Python, React, TypeScript, or similar modern frameworks.
- Strong knowledge of APIs, cloud infrastructure, distributed system design, and scalable backend data models.
- Capability to independently analyze problems and make informed technical decisions.
- Strong problem-solving aptitude and a product-oriented mindset.
- Interest and curiosity in AI, automation, and operational efficiencies.
- Proactive approach with focus on delivering value and learning from real user feedback.
- Ability to balance rapid development cycles with system reliability and sustainability.
Preferred Experience
- Previous work in short-term rentals, property management systems, or hospitality technology.
- Experience developing multi-tenant SaaS platforms and marketplace/booking channel integrations.
- Familiarity with AI agents, event-driven architectures, serverless AWS infrastructure, and Supabase.
Technical Stack
- Python, FastAPI
- React, TypeScript
- Supabase, PostgreSQL
- AWS (serverless)
- OpenAI APIs, Twilio, Stripe
- Docker, GitHub Actions
Success Criteria Within First 12 Months
- Automated core rental workflows and significantly reduced manual administrative tasks for property managers.
- Facilitated seamless data synchronization for reservations, availability, payments, and operations.
- Deployed and supported new platform integrations successfully and reliably.
- Integrated AI workflows into customers' daily operations improving efficiency and experience.
- Scaled the platform to support growing numbers of operators and properties while maintaining high performance and reliability.
- Enabled customers to expand portfolios, enhance guest experiences, and increase profitability.
Why Join
- Work on meaningful real-world challenges in rental operations with direct impact.
- Enjoy significant ownership and autonomy in technical decision-making and product delivery.
- Collaborate closely with founders influencing product vision and technology direction.
- Accelerate learning across AI, automation, software development, and hospitality domains.
- Benefit from performance-based compensation and considerable growth opportunities.
- Fully remote working environment focused on outcomes rather than hours.
Who This Role Is Not For
- Those looking for slow-paced, highly structured corporate environments.
- People preferring narrowly defined responsibilities without product development involvement.
- Candidates requiring detailed guidance for all tasks.
- Individuals avoiding responsibility or accountability for delivered work quality.
Level
Senior