Senior Product Manager

About Trustpilot

Trustpilot is a profitable and rapidly expanding FTSE-250 company with a strong ambition to become the global symbol of trust. Hosting the largest open customer review platform worldwide, Trustpilot connects consumers and businesses to make informed decisions and build trust. The company has over 350 million reviews, 60 million active users monthly, and operates internationally with more than 1000 employees across multiple global offices.

Role Overview

We are seeking a highly experienced Senior Product Manager to steer one of our critical product domains. You will work within a dynamic cross-functional agile team, including remote colleagues, to lead the entire product lifecycle of complex offerings. This role demands ownership of discovery, strategic product roadmaps, and execution aligned closely with organizational objectives and customer needs.

Key Responsibilities

• Lead agile teams across locations through full product development cycles.
• Own long-term product discovery efforts, develop strategic roadmaps, and align execution with company goals and user requirements.
• Collaborate closely with designers, engineers, data scientists, and senior stakeholders to innovate features and optimize products.
• Prioritize new capabilities and improvements with effective product management techniques.
• Conduct comprehensive user research and utilize data insights to identify ambiguous strategic opportunities and define new product visions.
• Drive data-informed decisions and define success metrics using qualitative and quantitative data.
• Communicate product strategies, updates, and risks to executive leadership and internal teams, ensuring alignment.
• Build strong cross-department relations with sales, marketing, and customer service to promote a product-centric culture and drive organizational change.
• Inspire and mentor product teams to foster collaboration, innovation, and high performance.

Candidate Profile

• Extensive product management experience within agile environments, showing tangible business impact and successful product deliveries.
• Deep understanding of product management concepts including long-term strategy, roadmap ownership, and agile practices.
• Proven ability to influence across cross-functional teams and senior executives without formal authority.
• Expertise in user research techniques, A/B testing, and data analytics to guide strategic product development.
• Strong skills in establishing and overseeing key performance indicators and success measurements.
• A genuine enthusiasm for emerging technologies and their potential to enhance product and user experience.
• Excellent communication abilities, adept at executive stakeholder management and uniting teams around a shared vision.

Benefits and Perks

• Flexible working options tailored to your personal needs.
• Attractive salary and bonus scheme.
• Initial 25 days holiday per year, increasing to 28 days after two years of service.
• Two paid volunteering days annually for community involvement.
• Access to extensive learning and growth resources including Trustpilot Academy and Blinkist.
• Comprehensive pension plan and life insurance coverage.
• Health cash plan, online GP 24/7 access, and Employee Assistance Program support.
• Full subscription to Headspace mindfulness app for mental wellbeing.
• Paid parental leave policies.
• Season ticket loans and cycle-to-work scheme availability.
• Central office with recreational amenities like pool table, gaming corner, coffee bars, and snacks.
• Frequent company-wide and team social events to connect with colleagues.
• Access to thousands of discounts on travel, electronics, fitness, and more.
• Professional financial advisory and mortgage broker services at no cost.
• Career acceleration programs tailored to various stages of your professional growth.

Diversity and Inclusion

Trustpilot is committed to fostering an inclusive environment where diverse viewpoints and backgrounds are respected and valued. We encourage candidates from all demographics, including those with disabilities, to apply and will provide reasonable adjustments as needed.

Additional Information

Trustpilot adheres to stringent global data protection practices to safeguard applicants’ personal information, compliant with our Privacy Policy. For accessibility accommodations during the recruitment process, please contact our Talent Acquisition Team referencing this role.