Senior Product Manager

Position Overview

We are looking for a Senior Product Manager to lead the strategic development and long-term vision of a major consumer-focused mobile application serving millions in a highly regulated environment. This leadership role emphasizes defining strategic directions, enhancing customer value, identifying growth areas, and delivering clear business and user-focused outcomes. The role does not entail direct delivery responsibilities since delivery teams are already established.

Key Duties and Responsibilities

• Establish and steer the overarching product strategy and vision.
• Spot opportunities to broaden product features and increase user benefit.
• Analyze market trends, competition, and industry changes to guide product pathways.
• Produce and maintain product roadmaps spanning multiple quarters, aligned with corporate goals.
• Lead customer-centric and data-informed product decision-making processes.
• Conduct user research, journey mapping, interviews, and validate problems extensively.
• Collaborate with user experience and design teams to craft intuitive, accessible, and engaging mobile app experiences.
• Transform complex business and stakeholder needs into prioritized product initiatives.
• Discover unmet customer requirements and growth potential through research and insights.
• Represent the product function to senior leadership and key stakeholders.
• Foster strong collaborations across technology, operations, compliance, commercial sectors, and external partnerships.
• Communicate product vision, priorities, challenges, and decisions clearly and persuasively.
• Unify diverse stakeholder groups under a common product strategy.
• Convert strategic objectives into action plans with measurable outcomes and key performance indicators.
• Work closely with engineering, design, data analytics, and business teams to plan and prioritize initiatives.
• Balance immediate delivery needs alongside long-term strategic goals.
• Drive coordination to ensure successful product execution and team alignment.
• Guide and support delivery teams, empowering them to manage everyday operational tasks.
• Ensure user stories, acceptance criteria, and requirements reflect strategic objectives.
• Oversee progress, manage dependencies, and facilitate removal of blockers.
• Maintain consistent focus on high-quality outcomes for customers.
• Ensure compliance with relevant regulations, privacy laws, security, and governance standards.
• Collaborate closely with technical and legal teams to support secure and compliant product creation.
• Advocate for best practices surrounding data integrity, quality, and user trust.
• Define and track key metrics related to product adoption, engagement, retention, and satisfaction.
• Use analytics, customer feedback, and market intelligence to guide product strategy.
• Encourage a culture of experimentation, continuous learning, and iterative product enhancement.
• Lead frequent evaluations of product performance and roadmap effectiveness.

Qualifications and Experience

• Minimum 10 years of product management experience, with at least 5 years in senior leadership or strategic product roles.
• Track record of successfully launching and scaling mobile applications.
• Proven ability to define product vision, strategy, and sustainable long-term roadmaps.
• Capability to thrive in dynamic, fast-changing, and ambiguous contexts.
• Exceptional skills in stakeholder engagement, communication, and influence.
• Advanced analytical abilities with a customer-first decision mindset.
• Experience leading cross-functional groups spanning product, engineering, design, and commercial teams.

Preferred Background

• Experience in healthcare, digital health, regulated sectors, or extensive digital platforms.
• Understanding of data privacy, compliance requirements, and governance-focused product development.
• Work history with government-backed, large-scale, or highly regulated digital programs.
• Knowledge of interoperability, integrations, and complex data environments.