Senior Product Manager

Role Overview

We are seeking an experienced Senior Product Manager based in Australia to lead and expand a vital product segment within a rapidly growing technology firm. This role demands formulating product strategy and roadmaps while enhancing experiences for applicants and business users alike. It integrates customer research, product design, data-led decision making, and technical collaboration. You will partner with Engineering, Data Science, Sales, Customer Success, Marketing, and external collaborators to achieve impactful business results. Success depends on combining strategic foresight with hands-on implementation focusing on streamlining processes, boosting automation, and fostering trust throughout the customer journey.

Key Responsibilities

• Develop and manage the product vision, strategy, roadmap, and priority-setting for a core product domain, covering customer interactions, backend improvements, and market approaches.
• Enhance workflows for both applicants and business users by eliminating friction, simplifying interfaces, and applying automation to reduce manual tasks.
• Interpret customer requirements, market trends, and data analytics into concrete product opportunities and feasible implementation plans.
• Collaborate intensively with Engineering and Data Science teams to design solutions, analyze technical compromises, resolve edge cases, and deliver superior product experiences.
• Work together with Customer Success, Sales, Marketing, property management, and external partners to ensure cross-functional alignment and effective product uptake.
• Define and track essential product performance indicators, owning results and utilizing data to inform prioritization, experimentation, and ongoing enhancement.
• Adopt a commercial mindset focused on profit and loss, linking product choices to customer value, expansion, operational efficiency, and overall business goals.
• Lead the entire product development lifecycle—from discovery and planning through launch, measurement, and refinement.
• Leverage AI-driven tools and contemporary development workflows to accelerate research, specification drafting, prototyping, testing, and deployment.

Candidate Requirements

• A minimum of 4 years’ product management experience with a proven history of delivering and scaling products that achieve tangible business benefits.
• Background in managing applicant-facing, consumer-facing, self-service, or customer-oriented products, particularly in fields such as verification, fintech, identity, income verification, employment, or rental data.
• Strong expertise in product strategy and design with an emphasis on creating user-friendly, frictionless experiences.
• Customer-centric and data-informed decision-making skills, with the ability to translate ambiguous challenges into specific product initiatives.
• Solid technical understanding enabling smooth collaboration with engineering and data science teams, without necessarily being a coder.
• Skillful at juggling complex priorities, making thoughtful trade-offs, and taking responsibility for product success beyond mere feature delivery.
• Excellent communication and stakeholder engagement capabilities to align diverse teams and external collaborators.
• Demonstrates a curious, proactive, responsible attitude with a dedication to ongoing personal and professional growth.
• Works cooperatively and respectfully, maintaining a positive rapport with both peers and customers.
• Experience utilizing AI-supported product development tools (e.g., Claude or similar) to hasten research, prototyping, documentation, and delivery is highly advantageous.

Compensation and Benefits

• Competitive annual salary ranging from 195,000 to 205,000 AUD plus bonus incentives.
• Fully remote work environment offering flexibility to operate from any location, compliant with applicable employment legislation.
• Opportunity to directly influence product direction, customer experience, and business growth through ownership of a high-profile product segment.
• Collaborative engagement with multifunctional teams including Product, Engineering, Data Science, Sales, Customer Success, Marketing, and partners.
• An entrepreneurial, customer-focused atmosphere valuing ownership, curiosity, accountability, and innovation.
• Chance to address complex challenges and contribute to products designed to enhance trust, security, and user satisfaction.
• A diverse and inclusive workplace committed to equal opportunity employment and varied perspectives.

Additional Information

This opportunity is offered in partnership with a third-party company that manages applications and follow-up procedures. The recruitment process employs AI-enhanced matching to ensure objective and expedited application review with final hiring decisions made by human assessors. Data privacy and processing comply with applicable legal standards including GDPR. Applicants may inquire about data usage and rights at any time.