Senior Product Manager

About BIT

BIT, formerly known as Matrixport, is a globally recognized digital asset financial services and infrastructure group headquartered in Singapore since its founding in 2019. The company bridges traditional finance and digital assets by providing services founded on governance-driven financial technology, managing assets exceeding US$7 billion and facilitating monthly trading volumes of over US$7 billion. BIT's offerings include custody, trading, asset and wealth management, liquidity and financing solutions, and tokenized real-world assets, serving institutional and professional investors worldwide. The group operates under regulated licenses across regions including Singapore, Hong Kong, Switzerland, the United Kingdom, the United States, and Bhutan.

Why Join BIT

At BIT, teamwork drives us to solve complex challenges. Our culture emphasizes openness, transparency, respect, and inclusivity, encouraging every team member's voice to be heard. We seek intellectually curious and entrepreneurial individuals passionate about influencing the crypto space and building innovative products for a growing user base.

Role Overview

The Senior Product Manager position centers on driving the strategy and execution of user-facing products within BIT’s digital asset platform. The role demands a strong focus on creating intuitive, engaging user experiences aligned with customer needs and business goals.

Key Responsibilities

• Define and continuously refine product strategies and roadmaps for user-centric products that align with business aims and market demands.
• Lead user research initiatives to understand customer pain points and convert insights into impactful product enhancements.
• Collaborate with design, engineering, and business teams to deliver superior and user-centered product solutions.
• Conduct competitive market assessments to maintain leading product positioning.
• Develop and oversee product metrics frameworks for tracking user engagement, satisfaction, and retention.
• Coordinate cross-functionally with compliance, risk, marketing, and operational teams to guarantee smooth product launches.
• Promote a culture of exceptional UX standards within the product team, elevating overall product quality.

Candidate Requirements

• Demonstrated success as a Product Manager with a strong focus on user experience from leading internet, fintech, or platform companies.
• In-depth familiarity with UX principles, user research approaches, and product design processes.
• Experience with consumer-focused or institutional financial products is advantageous.
• A data-driven mindset with robust analytical capabilities to translate data insights into product strategies.
• Proven ability to manage cross-functional teams and stakeholders effectively.
• Fluency in both Chinese and English is mandatory.

Additional Information

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