Senior Partner Manager, Enterprise

Role Overview

This senior-level partnership position is focused on cultivating and expanding strategic alliances with enterprise digital agencies and technology partners based in New Zealand. The role involves managing a portfolio of high-value partners to foster revenue growth, customer retention, adoption, and long-term business development. Key activities include commercial strategy formulation, relationship management, partner enablement, and collaboration across departments. Acting as a trusted consultant to senior stakeholders, the manager identifies new growth opportunities within existing accounts and across partner networks. Collaboration with Sales, Marketing, Customer Success, Product, and executive teams is essential to align business outcomes. The position is fully remote within an international and cooperative environment, offering chances to represent the organization at significant industry events. The ideal candidate thrives in autonomous roles with strategic ownership and scalable program building.

Key Responsibilities

• Drive revenue growth by identifying and developing new business opportunities within strategic partner channels, particularly digital agencies and enterprise partners.
• Manage and expand a portfolio of strategic partners through their lifecycle — onboarding, enablement, retention, expansion, and contract renewal.
• Craft and implement impactful partner strategies to boost retention rates, net revenue retention, adoption levels, and overall partner growth.
• Establish trusted-advisor relationships with partners, supporting technology practice enhancement, successful project delivery, and business expansion.
• Engage senior and executive stakeholders through strategic presentations, business reviews, training, and communication to strengthen partnerships.
• Work closely with internal departments including Sales, Marketing, Customer Success, Product, Partnerships, and leadership to synchronize partner goals and commercial initiatives.
• Develop joint marketing efforts and sales enablement programs to increase demand, product awareness, and partner engagement.
• Participate in and support major industry and partner events to foster connections, source leads, and enhance brand visibility.
• Collect and relay partner feedback to influence and improve product offerings, services, and partnership frameworks.
• Monitor market trends, competitive movements, and ecosystem changes to fine-tune partnership strategies.
• Ensure partners comply with required standards, expectations, and regulations.
• Identify and pursue opportunities to strengthen the partner ecosystem and implement scalable growth approaches.

Candidate Requirements

• Minimum 8 years of experience in partner or relationship management, customer success, account management, or a similar commercial role in technology, SaaS, or media industries.
• Proven track record in managing extensive partner portfolios and successfully achieving or surpassing retention, revenue, and growth objectives.
• Experience collaborating with Global System Integrators or System Integrators to create alliances, launch technology practices, and scale partnerships.
• Strong commercial acumen and relationship-building abilities with demonstrated success influencing and negotiating with C-suite and senior executives.
• Excellent communication and presentation skills capable of engaging diverse audiences through executive-level presentations, group discussions, and written materials.
• In-depth understanding of partner ecosystems, digital agencies, technology solutions, and the software or web industry.
• Adept at conveying technical concepts to both technical and non-technical stakeholders clearly.
• Strong problem-solving, strategic thinking, and organizational skills with the capacity to independently manage multiple priorities.
• Collaborative mindset with confidence working across geographically dispersed teams.
• Willingness and ability to travel domestically and internationally for partner meetings, conferences, and industry events.
• Adaptive and curious, capable of responding effectively to changing technologies, market conditions, and competition.
• Valuable experience includes enterprise partnerships, international market strategies, partner-sourced revenue generation, or regional growth programs.
• Knowledge of WordPress, web technologies, hosting, development tools, or related agency ecosystems is beneficial.

Benefits

• Competitive salary ranging from 125,000 to 180,000 USD plus commission, paid in local currency.
• Salary package varies based on experience, skills, qualifications, location, and anticipated contribution.
• Fully remote work with considerable flexibility in scheduling.
• Open vacation policy to promote work-life balance and personal wellbeing.
• Country-specific benefits and perks dependent on geographic location.
• Work within a global team exceeding 1500 employees across multiple countries and time zones.
• Engagement with an extensive international partner ecosystem and leading technology industry events.
• Contribute to open-source based technology environments and recognized web and commerce products.
• Inclusive and accessible workplace with reasonable accommodations for candidates requiring them.
• Substantial opportunities for development in strategic partnership management, enterprise sales, and ecosystem leadership.