Senior Manager, Sales Operations - APAC

About Megaport

Megaport stands out as a pioneer in Network as a Service (NaaS), reshaping how companies connect to cloud services, data centers, and each other globally. As a publicly traded company on the Australian Stock Exchange, it partners with top tech giants including Amazon, Microsoft, Google, Oracle, and IBM. With headquarters in Brisbane and over 600 employees worldwide across Asia-Pacific, Europe, and the Americas, Megaport fosters a collaborative, supportive, and enjoyable working environment.

Our Team Culture

Our team comprises problem solvers, creatives, developers, and cloud enthusiasts where collaboration outweighs hierarchy, curiosity drives growth, and every team member's input is valued. We operate across multiple time zones to fulfill our global objectives, uphold mutual trust to accomplish goals, and prioritize customer-centric approaches without compromising core values. Diversity and inclusion are key commitments, welcoming applicants from diverse backgrounds, encouraging those who are passionate even if not meeting every requirement.

Role Overview

We seek a strategic and operationally adept Senior Manager to oversee and expand Sales Operations for the Asia-Pacific region. This hands-on leadership role supports regional sales teams and assists with integrating newly acquired businesses into the broader Revenue Operations framework. The person in this role will work closely with Strategic Sales Leadership, Revenue Operations, Systems & Tools, Finance, Enablement, Data, and Customer Success departments. The ideal candidate brings a blend of strategic leadership, practical execution, cross-functional teamwork, and deep Salesforce CRM expertise within revenue organizations.

Key Responsibilities

• Direct and implement Sales Operations strategy and activities throughout APAC.
• Develop scalable operational processes, governance models, and standardized regional procedures.
• Collaborate with Sales Leadership to enhance forecasting accuracy and pipeline management.
• Promote CRM adoption, ensure data quality, and maintain consistent processes across teams.
• Aid in operational integration and growth initiatives for Latitude and Extreme IX Sales India.
• Work with Revenue Systems to advance Salesforce capabilities, integrations, and streamline processes.
• Standardize sales workflows including opportunity handling, quote processes, and territory governance.
• Create and monitor regional KPIs, operational scorecards, dashboards, and executive reports.
• Prepare operational strategies for new products, go-to-market efforts, acquisitions, and process implementations.
• Boost sales efficiency through process simplification and optimization.
• Partner with Enablement to facilitate process training, documentation, and communications.
• Lead and coach APAC Sales Operations team members.
• Identify risks, gaps, and scalability challenges within APAC operations.
• Support AI readiness initiatives by enhancing data hygiene, process consistency, and workflow controls.

Candidate Profile

• Possess over 10 years of experience in Sales Operations, Revenue Operations, or Go-To-Market Operations.
• Have at least 5 years of leadership experience managing global or regional operations teams.
• Expertise in Salesforce CRM and designing revenue-related processes.
• Proven background supporting international sales teams across APAC.
• Strong skills in sales forecasting, pipeline governance, and analytics.
• Experience working with channel, partner, and marketplace sales models.
• Track record of integrating acquired companies and scaling operational maturity.
• Excellent communication with executives and stakeholder management capabilities.
• Experience collaborating with Finance, Data, Product, and Enablement teams.
• Proficiency in process documentation and managing organizational change.

Benefits and Work Environment

• Flexible workplace arrangements.
• Additional leave options including birthday leave, 12 weeks parental leave (after 12 months of continuous service), and 5 days study leave.
• Dynamic, creative, and modern office environments.
• Opportunities to learn from a motivated team of industry experts.
• Recognition through internal awards programs.
• Health and wellness initiatives.
• Attractive performance-based bonus plans.

Additional Information

Megaport is committed to diversity and inclusion and encourages applications from all backgrounds. All business communications are conducted via official Megaport email accounts (@megaport.com) and any anomalies should be reported to the company’s careers team. Personal data usage and privacy rights comply with Megaport’s privacy policies, with transparency and options for data control provided to applicants. AI tools may assist in parts of the hiring process for reviewing applications and resumes; however, final decisions are made by human recruiters and managers. Megaport strictly prohibits recruitment through agencies.