Senior Inside Sales Representative - Platforms

Role Overview

Step into a pivotal role at a leading global payments company. As a Senior Inside Sales Representative, you will be instrumental in driving the evolution of worldwide commerce by managing and converting sales leads, collaborating with multiple teams, and ensuring compliance with company policies.

Key Responsibilities

• Evaluate and manage incoming sales queries, employing appropriate sales strategies to promote offerings and convert prospects into loyal customers.
• Conduct targeted outbound prospecting using designated partner contacts and follow up to enhance conversion rates, ensuring all documentation such as proposals, Client Services Agreements, and checklists are prepared accurately and timely.
• Maintain strict adherence to compliance requirements, including performing risk assessments, observing pricing guidelines, and fulfilling regulatory and company standards.
• Work closely with Sales Support, Compliance, and Business Development teams to confirm prospects and clients meet standards and sales objectives.
• Oversee existing client reviews, including rate audits and service level agreement commitments to foster customer retention and growth, while maintaining precise sales pipelines in Salesforce for optimal sales tracking and reporting.
• Consistently achieve or surpass sales goals and key performance indicators such as funnel activity, proposal generation, closing rates, and compliance metrics.
• Engage in continuous learning through sales and product training to enhance solution-selling abilities and confidence.
• Coordinate with UK Field Sales teams to transition merchant prospects requiring face-to-face engagement.
• Occasionally work onsite at Partner offices to collaborate with Partner Sales and Account Management teams, driving additional business opportunities within their customer base.

Candidate Profile

• Experience in payments or financial technology industries.
• At least two years of background in internal customer support and/or internal sales roles.
• Excellent communication skills with the ability to quickly build rapport via telephone, effectively influence and negotiate, and conduct solution-oriented discussions.
• Proficient understanding of sales processes supported by practical use of Salesforce CRM.
• Strong organizational skills with attention to detail and competency in Microsoft Word, Excel, and PowerPoint.
• Capable of working autonomously, identifying business potential, and driving sales growth in a competitive landscape.

About Our Team

Join a diverse and global workforce that thrives on learning, collaboration, and shared success. We cultivate an environment where innovation is encouraged, decision-making is empowered, and passion fuels excellence across the company.

Core Values

Our team members think from the client's perspective, take ownership of their work, and achieve results together as one. Curiosity and innovation drive us to continually improve and deliver meaningful impact globally.