Senior Infrastructure & Reliability Engineer - AI-DNA

Overview

We are developing an AI-centric Infrastructure & Reliability division where autonomous AI agents take charge of incident investigations, hypothesis validation, root cause analysis generation, and secure remediation of production issues.

This role of Senior Infrastructure & Reliability Engineer involves leading ownership of production reliability while enhancing AI agents that handle incident responses, operational workflows, and infrastructure management.

Key Responsibilities

• Maintain and assure reliability in production environments by promptly addressing customer-impacting incidents.
• Design, develop, and refine AI-driven agents for incident triage, change validation, root cause analysis (RCA) creation, and automated remediation processes.
• Conduct production deployments and infrastructure modifications adhering to rigorous operational protocols.
• Develop production-quality code, automation scripts, operational runbooks, and AI workflow integrations aimed at reducing repetitive manual tasks.
• Drive continuous improvements in platform uptime, operational effectiveness, and overall user experience.

Qualifications and Skills

• Minimum of five years' experience operating enterprise SaaS platforms focusing on Infrastructure, Platform Engineering, DevOps, Cloud Operations, or Site Reliability Engineering.
• Proven expertise managing AWS-based production environments, including large-scale cloud infrastructures and efficient incident handling.
• Hands-on engineering aptitude with a strong inclination for diagnosing complex production system issues and implementing automation solutions.
• Familiarity with AI engineering tools like Claude Code, Codex, Cursor, Warp, or equivalent technologies.
• Strong enthusiasm for pioneering AI-driven operational automation and autonomous infrastructure management.
• Excellent command of written and spoken English for clear communication.

Benefits and Work Culture

• Opportunity to contribute to one of the pioneering AI-first Infrastructure & Reliability teams in the industry, focusing on building AI systems that minimize incident tickets rather than just resolving them.
• AI-centric work environment encouraging unrestricted use of AI tools and computational resources.
• Fully remote employment allowing flexible work arrangements.
• Diverse, global team collaboration.
• Engagement with enterprise-grade SaaS platforms.