Senior Graphic Designer

Company Overview

Koala is a global furniture company dedicated to bringing innovative Australian design to people worldwide. Established in 2015, Koala has made a name for itself across Australia, Japan, the US, and the UK. The company is B Corp-certified and focuses heavily on sustainability, customer-centric approaches, and data-driven decision making to redefine furniture design for future generations.

Role Summary

The Senior Graphic Designer based in Australia will be pivotal in translating Koala’s brand strategy into compelling and creative visual content across multiple marketing channels. Reporting to the Creative Lead, this role involves owning projects from ideation through to execution, producing creative work that builds strong brand recognition and meets commercial goals.

Key Responsibilities

• Lead graphic design projects end-to-end across paid advertising, social media, CRM campaigns and workflows, ecommerce sites, and visual merchandising.
• Provide creative input during campaign concept development, not just execution.
• Interpret brand strategy into engaging visual narratives aligned with business objectives.
• Uphold high-quality standards for typography, layouts, imagery, motion, and storytelling across all materials.
• Ensure all creative outputs adhere strictly to Koala’s visual identity and brand guidelines.
• Identify opportunities to enhance templates, systems, and documentation to support consistency as the brand expands.
• Work cross-functionally with marketing teams including Brand, Performance, eCommerce, CRM, Social Media, and Production to produce impactful creative assets.
• Analyze campaign data and customer insights to optimize and refine creative strategies.
• Offer constructive feedback to elevate creative output throughout the team.
• Assist in art directing photo, video, and content shoots with moodboards, references, and visual direction as necessary.
• Prepare final production-ready assets for digital and print platforms compliant with technical requirements.
• Maintain an organized and accessible asset library for the creative team and wider stakeholders.
• Proactively flag creative risks or production issues to leadership early on.
• Explore emerging creative trends, AI tools, and technologies to boost quality and efficiency.
• Foster a collaborative and positive creative culture.

Ideal Candidate Profile

• At least 5 years of experience in graphic design within fast-paced retail, direct-to-consumer, lifestyle brands or agency roles.
• Strong portfolio showcasing conceptual thought and polished visual execution.
• Advanced proficiency with Adobe Creative Cloud and Figma.
• Excellent grasp of typography, composition, color theory, and visual storytelling.
• Experience designing integrated marketing campaigns across diverse channels.
• Strong project management skills with an ability to prioritize and handle competing deadlines.
• Data-informed decision-maker who leverages campaign performance to improve creative approaches.
• Confident communicator who can articulate creative concepts and collaborate effectively with multi-disciplinary teams.
• Exceptional attention to detail and organizational capabilities.
• Curious, commercially aware, and proactive about enhancing creative quality.

Perks & Benefits

• Hybrid work model with approximately three days per week in the Alexandria office and flexibility to work from home.
• Generous leave options including volunteer days, parental leave, and Koala-specific life leaves supporting work-life balance.
• Well-stocked kitchen featuring healthy, local produce, including breakfast items, salad bar, kombucha on tap, and monthly barbecues.
• Pet-friendly office environment.
• Employee perks include free Koala products and exclusive discounts for friends and family.
• Supportive programs such as an Employee Assistance Program with unlimited consultations for financial, work, family, and wellbeing support.
• Opportunities for career advancement through learning platforms, team growth budgets, and dedicated development days.
• Strong community focus with BCorp certification, partnerships with WWF, volunteer initiatives, and sustainability programs.

Working Environment & Culture

At Koala, the culture embraces a no-ego environment focused on feedback, entrepreneurial spirit, and continuous improvement. Employees are encouraged to challenge norms, bring fresh ideas, and prioritize customer satisfaction with honesty and empathy. The company champions diversity and inclusion and provides equal opportunity for all applicants regardless of background or identity.