Senior Executive

Job Overview

This role involves handling comprehensive billing support activities including invoice creation, modification, and processing of customer payments within Oracle systems.

Key Responsibilities

• Understand and generate accurate invoices according to customer requirements.
• Manage the billing support process including customized billing requests such as merging or splitting invoices and adding necessary elements to invoices.
• Upload invoices and certificates to customer portals efficiently.
• Download deposit information and related documents from banking websites and internal imaging systems.
• Complete daily processing of received deposits in the Oracle financial system.
• Communicate with clients regarding unapplied or on-account deposits via email.
• Coordinate with the Team Lead to address and resolve any exceptions encountered.
• Adapt to shift timings from 4 PM to 1 AM, with possible extensions to 3 AM as process demands dictate.

Skills and Competencies

• Excellent communication abilities.
• Proficient in Microsoft Office tools.
• Strong understanding of accounting principles.
• Knowledgeable about Accounts Receivable, Billing, and Cash Application.
• Team player with a proactive, challenge-seeking attitude.
• Flexibility to work according to process-driven shift schedules.