EXL

Executive Customer Service Advisor

EXL

Pune Division, Maharashtra, India · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 hours ago
Work mode
In office
Resume
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Where you'll work

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Job description

Overview

The Executive Customer Service Advisor role is dedicated to providing outstanding customer support through various communication channels. The aim is to address customer inquiries promptly and accurately while upholding superior service standards that enhance customer satisfaction.

Key Responsibilities

  • Deliver exceptional customer service experiences across multiple platforms.
  • Efficiently resolve customer queries and issues to maintain satisfaction levels.
  • Consistently work towards achieving high Customer Satisfaction (C-SAT) scores.
  • Represent the company’s commitment to quality in every interaction with customers.

How they work

Communication Attention to Detail Customer Focus

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