- Experience
- 4–6 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Bachelor’s degree in Information Technology or related field (preferred)
- Resume
- Required to apply
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Job description
Position Overview
We are looking for a Senior Engineer specialized in Oracle APEX support to oversee the maintenance, troubleshooting, and enhancement of Oracle APEX based applications and related database systems. This role involves managing daily operations to ensure application performance, resolving issues promptly, and collaborating with technical teams on complex challenges.
Key Responsibilities
- Oversee the daily management of Oracle APEX applications including support, configuration, and access control.
- Conduct routine health checks to guarantee application performance, uptime, and data reliability.
- Monitor application workflows and data processes proactively to maintain consistency and accuracy.
- Resolve incidents and problems aligned with SLA requirements.
- Provide support to end-users concerning application access, functionality, and reporting.
- Apply updates, perform performance optimizations, and implement configuration adjustments to maintain system stability and efficiency.
Required Skills and Experience
- Proven expertise in supporting Oracle APEX applications covering troubleshooting, maintenance, and user assistance.
- Solid understanding of Oracle Database architecture alongside application development principles.
- Advanced proficiency in SQL and PL/SQL for debugging, verifying data, and improving performance.
- Hands-on experience with various Oracle APEX components, including pages, forms, reports, workflows, and APIs.
- Capability to perform application enhancements, minor customization, and configuration management.
- Experience with data integration and supporting reporting needs within Oracle environments.
- Knowledge of monitoring solutions, incident resolution, and ITSM practices such as ServiceNow.
- Strong analytical aptitude for diagnosing and resolving application and data concerns.
- Collaborative skills to work with Level 3 and technical teams on sophisticated troubleshooting and fixes.
- Familiarity with fundamental security, access control, and user role administration in enterprise applications.
Qualifications
- Bachelor’s degree in Information Technology or a related discipline is preferred.
- Between 4 and 6+ years of experience in Oracle application support, particularly with Oracle APEX platforms.
- Strong hands-on skills in SQL and PL/SQL.
- Experience supporting Oracle-based web applications.
- Knowledge of the Oracle APEX development and support lifecycle is advantageous.
- Understanding of ITIL processes including Incident, Problem and Change Management.
- Excellent communication skills to effectively support end users.
About the Employer
Our client is malomatia, a prominent IT services and solutions provider based in Qatar since 2008. They unite local and international experts to deliver innovation in IT that enables businesses and governments to achieve digital transformation goals. Malomatia champions Qatar's digital future by offering advanced cloud, cybersecurity, AI, and contact center solutions, maintaining a commitment to quality and sustainable development.
Team and Culture
malomatia supports vital sectors such as Government, Healthcare, Education, Customs, and Transportation, empowering national initiatives through dependable digital solutions. Their culture is rooted in core values including ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation. Join a diverse and talented team focused on driving impactful change through technology in Qatar.
Minimum education
Bachelor's Degree