Senior Document Controller

About Jacobs and Role Overview

Jacobs is committed to transforming challenging present-day issues into innovative solutions that shape a better future. As part of one of the globe's most extensive infrastructure projects in NEOM, the Senior Document Controller plays a critical role in the meticulous management of project documentation to ensure accuracy, integrity, and accessibility among diverse stakeholders.

Key Responsibilities

• Oversee daily document control functions throughout the project stages to facilitate smooth information flow.
• Administer and monitor all technical documents, correspondences, RFIs, and transmittals entering or leaving the project.
• Ensure adherence to established document control standards, including naming protocols, revision tracking, and quality assurance.
• Manage project data within established Electronic Document Management Systems (EDMS) such as Aconex and SharePoint.
• Track document review cycles to ensure prompt submissions, reviews, approvals, and proper closure.
• Generate precise reports on document statuses, key performance indicators, pending actions, and overall project document metrics.
• Coordinate document control activities with consultants, contractors, and internal teams to maintain consistency.
• Perform quality audits to verify document authenticity, traceability, and compliance with governance policies.
• Deliver training and guidance on effective use of EDMS tools and best document management practices.
• Support teams in preserving auditable, compliant records throughout the project journey.

Required Qualifications and Experience

• Bachelor’s degree in Project Management, Business Administration, Information Management, or a closely related field.
• At least 10 years of progressive experience managing document control in large infrastructure, transportation, construction, or engineering projects.
• Proven professional use of EDMS platforms like Aconex and SharePoint.
• Comprehensive knowledge of document life cycles, revision controls, metadata handling, and governance protocols.
• Demonstrated experience managing document control coordination across multiple contractors and project participants.
• Advanced skills in Microsoft Office, particularly Excel for reporting and data analyses.
• Strong organizational skills combined with excellent communication and stakeholder engagement capabilities.

Company Culture and Additional Information

Jacobs fosters an inclusive and supportive environment with employee networks and mental health advocates promoting a culture of care and belonging. The company values diversity and collaboration, providing flexible working options and support to maximize employee potential. Benefits include opportunities to participate in global volunteering, inventive client solutions for societal good, and comprehensive employee development initiatives. For onsite roles, full-time presence at the workplace is expected inherent to the position's nature. Applicant support and adjustments are available throughout the recruitment process to ensure accessibility for all candidates.