Grafana Labs

Senior Business Value Engineer

Grafana Labs

Remote · Full Time

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Experience
3–5 yrs
Salary
GBP 130,000 – GBP 155,000 / year
Openings
1
Posted
1 week ago
Work mode
Work from home
Resume
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Job description

About Grafana Labs

Grafana Labs offers Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. The platform provides unified visibility across diverse data sources to accelerate incident resolution, improve reliability, and optimize telemetry at scale. Grounded in open-source principles and designed for interoperability, Grafana Cloud blends AI with observability to empower teams worldwide. The company operates fully remotely with employees spread across more than 40 countries and backed by prominent investors.

Role Overview

We are expanding our Business Value Engineer team to help define, articulate, and quantify the business value across our products and services. This position will be instrumental in shaping this impactful function.

Key Responsibilities

  • Work closely with customers to discover new growth and profitability opportunities through tailored storytelling.
  • Create persuasive ROI and TCO models emphasizing value driven by new products, trends, and market challenges.
  • Support pre- and post-sales teams by delivering training, developing content, and offering support to demonstrate Grafana's value effectively.
  • Collaborate cross-functionally to craft a unified narrative that highlights Grafana's value proposition and aligns internal and external messaging.
  • Partner with Account Executives, Solutions Engineers, and Observability Architects to define and communicate the business value of offerings.

Qualifications and Skills

  • Possess a growth-oriented mindset, eager to learn new technologies and adapt rapidly.
  • Have 3 to 5+ years of experience in value management, consulting, or engineering with a strong grasp of quantitative and qualitative analysis.
  • Demonstrate the ability to analyze complex datasets and translate them into compelling stories for technical and executive stakeholders.
  • Experience collaborating with GTM teams such as Sales, Customer Success, Marketing, and Finance to shape and agree upon value propositions.

Preferred Experience

  • At least 3 years of observability experience, ideally with open source tools like Grafana, Prometheus, or Loki.
  • Familiarity with the open-source community and ecosystem.

Compensation and Benefits

In the UK, this role offers an OTE salary ranging from £130,000 to £155,000, which may vary based on candidate’s experience and qualifications assessed during the interview process. All employees receive Restricted Stock Units (RSUs) to share ownership in Grafana Labs' success. Compensation ranges vary by country and will be discussed for applicants outside the UK.

Why Join Grafana Labs?

  • Fully remote global culture fostering collaboration and shared purpose.
  • Dynamic, high-growth environment with meaningful and evolving work.
  • Transparent communication with open decision-making and company-wide updates.
  • Culture of innovation supporting autonomy and experimentation.
  • Rooted in community-driven open-source values.
  • Empowered teams emphasizing trust and outcomes over appearances.
  • Clear career advancement pathways.
  • Accessible leadership that is visible and engaged.
  • Supportive and passionate colleagues dedicated to their mission.
  • In-person onboarding to integrate new hires thoroughly.
  • Generous global annual leave policy of 30 days including 3 Grafana Shutdown Days to promote work-life balance, with compliance to local laws.

Equal Opportunity

Grafana Labs is committed to equal opportunity employment and welcomes candidates from all backgrounds regardless of any legally protected characteristics.

Recruitment Process

AI tools may assist in screening applications, but all CVs are manually reviewed for fit. Personal data is handled in accordance with company policies.

How they work

Communication Teamwork & Collaboration Adaptability Creativity Learning Agility

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