Senior Barista

About Manam Chocolate

Manam Chocolate, a homegrown Indian craft chocolate brand by Maverick & Farmer, embraces its roots through its name meaning 'We' or 'Us' in Telugu. The brand is a collective of farmers, fermenters, chocolatiers, and storytellers dedicated to advancing Indian Craft Chocolate through bean-to-bar artisanal chocolate production. Their experiential cafés and retail outlets offer guests premium chocolate-infused food and beverages alongside signature chocolates.

Role Overview

We are seeking a passionate and skilled Senior Barista to craft and serve superior coffee and beverage offerings while ensuring excellent customer service and adherence to café standards. The position requires expertise in brewing techniques, maintaining equipment, team leadership, and customer engagement.

Key Responsibilities

• Prepare and present diverse coffee, tea, and specialty drinks following Manam Chocolate’s standards.
• Standardize beverage recipes within the team to maintain consistent quality.
• Manage inventory efficiently using software tools.
• Maintain documentation including checklists, calibration, inventory, and breakage reports.
• Conduct periodic training sessions for the barista team.
• Develop and curate new beverage offerings.
• Engage professionally with customers to enhance guest experience.
• Operate coffee machines, grinders, and other equipment effectively.
• Ensure cleanliness and hygiene of the coffee station and related work areas.
• Recommend menu items and assist customers in beverage selection.
• Monitor ingredient stock and report shortages promptly.
• Adhere strictly to food safety and hygiene protocols.
• Collaborate closely with café staff for smooth operation of daily tasks.
• Support junior baristas and café staff training as needed.

Qualifications and Experience

• Diploma or certification in Hospitality, Barista Training, or Food & Beverage Service preferred.
• Alternatively, any graduate with relevant café experience can apply.
• Minimum of six years’ experience in premium cafés, specialty coffee shops, or restaurants.
• Experience with artisan coffee or specialty café brands is an advantage.

Skills and Competencies

• Expertise in espresso extraction, latte art, and manual brewing methods.
• Proficient operation of professional coffee machines and grinders.
• Excellent customer service and effective communication abilities.
• Adept at working in fast-paced café environments.
• Strong focus on quality standards and attention to detail.
• Positive, proactive mindset with teamwork orientation.

Benefits and Perks

• Attractive salary package ranging from INR 20,000 to 40,000 per month including service charges.
• Employee discounts on Manam Chocolate products.
• Meals provided for two shifts as per work schedule.
• Provision of uniform.
• Opportunities for growth within the emerging premium chocolate industry in India.