- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Applicants holding any graduate degree are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
eClerx is a global provider of business process management, automation, and analytics solutions catering to Fortune 2000 companies across multiple sectors such as financial services, communications, retail, fashion, media and entertainment, manufacturing, travel, leisure, and technology. Established in 2000, eClerx is publicly listed on the Bombay and National Stock Exchanges of India and employs approximately 13,000 professionals worldwide, with offices in Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and USA.
Job Responsibilities
- Consistently achieve and maintain essential performance indicators.
- Contribute creative solutions to optimize internal metrics and help reach critical targets.
- Conduct audits and perform quality assurance assessments.
- Offer performance-related feedback to team members.
- Implement and ensure compliance with senior leadership directives.
- Foster team cohesion through group activities, sessions, and collaborative projects.
- Support staff retention by providing career guidance and mapping opportunities.
- Promote adherence to company policies and procedures.
- Comply with established information security standards.
- Guarantee timely completion of all client-related deliverables.
- Drive improvements in productivity and quality, making sure processes meet defined metrics.
Level
Senior
Minimum education
Bachelor's Degree