Process Manager - AEP Developer (Multi-Solution Architect)

About eClerx

eClerx is a global leader in productized services, providing business process management, automation, and analytics to Fortune 2000 clients across various sectors including financial services, communications, retail, media, manufacturing, travel, and technology. Founded in 2000, the company is publicly traded in India and operates internationally with a workforce of 13,000 employees. eClerx Digital supports leading global brands by enhancing digital activities through creative production, e-commerce, and analytics services.

Role Summary

We are seeking an experienced AEP Developer (Multi-Solution Architect) with approximately 8 years of professional experience. The role will balance a technical implementation focus (60-70%) with a solid understanding of Adobe Analytics (30-40%). The position is based at Navi Mumbai, India.

Core Responsibilities and Skills

• Expertise in Adobe Launch, encompassing rules, data elements, extensions, and publishing processes.
• Hands-on experience with Web SDK (alloy.js) as the primary technology for delivery.
• Familiarity with Mobile SDKs on iOS and Android, including knowledge of App IDs and lifecycle metrics.
• Designing Adobe Experience Platform schemas using XDM modeling, emphasizing extensibility and enterprise data standards.
• Configuring Edge Network and Datastream.
• Setup and management of event forwarding rules.
• Identification and resolution of batch failures and implementation quality assurance.
• Working knowledge of Adobe Analytics components such as eVars, props, report suites, and data layers at an intermediate level.
• Integration experience with Adobe Target within the AEP and Web SDK frameworks.
• Proficiency in JavaScript and JSON technologies.

Desirable Additional Skills

• Exposure to Customer Journey Analytics (CJA) and Adobe Journey Optimizer (AJO).
• Experience integrating APIs and third-party platforms including CRM, eCommerce, and Customer Data Platforms.

Equal Opportunity and Inclusion

eClerx is committed to equal employment opportunities and considers all qualified applicants without discrimination based on race, color, religion, gender, national origin, disability, veteran status, or any other legally protected category.