- Experience
- 8+ yrs
- Salary
- USD 200,000 – USD 200,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
Overview
We seek an experienced enterprise sales or customer success professional adept at high-stakes negotiations, engaging senior executives, and leveraging AI-driven sales execution to manage the renewals pipeline for valuable enterprise accounts. You'll be directly interfacing with decision-makers to secure multimillion-dollar contract renewals.
About Trilogy
Trilogy is a pioneering AI-first company transforming how enterprise sales are conducted by optimizing deal execution, risk evaluation, and stakeholder engagement with AI insights. Our approach eliminates traditional inefficiencies, allowing you to focus on successfully closing deals without the pressure of typical commission structures.
Role Responsibilities
- Manage and lead in-depth conversations with key clients, clarifying value, resolving objections, and securing renewals.
- Develop and refine structured B2B renewal playbooks and AI-powered sales methodologies to enhance retention and revenue.
- Oversee the complete renewals cycle for high-value enterprise accounts, acting as the chief contact to sustain revenue and reduce churn.
What This Role Does Not Include
- Acquisition of new clients or prospecting for new leads.
- Processing high volume but low-value renewals.
Requirements
- At least 8 years of experience in customer success management or account management within software, SaaS, or cloud services targeted at enterprise clients.
- Proven expertise managing the full renewal process including client engagement, value proposition articulation, negotiation, document handling, and deal closure valued above $100,000.
- Fluency in English with excellent verbal and written communication skills.
- Proficiency in utilizing AI tools in professional work environments.
- Willingness and ability to work U.S. business hours.
Preferred Qualifications
- Successful history of renewing complex, high-value B2B software solutions (SaaS and on-premises) and related enterprise services.
- Experience selling diverse product portfolios across multiple verticals or business divisions.
- Comfort with selling enhanced services and premium tiers based on business value rather than price competition.
- Hands-on experience using advanced AI language models such as ChatGPT or Claude to increase the quality and efficiency of customer engagement.
Additional Details
This is a full-time, long-term position requiring 40 hours weekly with immediate availability. The employment arrangement is as an independent contractor with a fixed compensation of $100 per hour, totaling $200,000 annually based on 40 hours per week and 50 working weeks per year. Payments are made weekly. The role demands active involvement without supervising teams or extensive internal meetings, focusing solely on high-impact contract renewals and customer retention.