Senior Account Manager

Job Overview

The Senior Account Manager role involves overseeing a portfolio of client accounts, promoting the company's products and services through strategic account management and partnerships with existing and prospective customers. The position aims to optimize sales volume and support marketing initiatives in collaboration with the Territory Sales Manager.

Key Responsibilities

• Design and execute account strategies and roadmaps for assigned portfolios in coordination with senior management.
• Create accurate sales forecasts and achieve targets aligned with organizational objectives.
• Manage vendor relationships consistent with company strategies and leadership guidance.
• Establish and nurture relationships with new and existing channels and clients to grow sales and uncover new opportunities.
• Develop and maintain a comprehensive database of channels and customers, analyze data to assess loyalty, and identify growth opportunities.
• Conduct market research and regular client visits to define products' current and future market requirements.
• Supervise the full sales cycle from quotation issuance to payment collection.
• Evaluate credit and payment performance, manage outstanding settlements, and perform audit resolutions when necessary.
• Ensure proper inventory tracking and control through effective stock management systems.
• Generate long-term revenue and profitability across the entire account portfolio.
• Maintain exceptional engagement and support levels for channel partners, addressing queries and issues promptly.
• Monitor and implement targeted marketing programs, track progress, and provide recommendations for improvements.
• Assess business processes to identify improvements and enforce procedures that maximize efficiency and standardization.
• Utilize CRM systems like salesforce.com for managing leads, opportunities, and deal registrations to enhance output consistency and efficiency.

Qualifications and Experience

• Bachelor's degree in Sales and Marketing or a related discipline is required.
• A minimum of 5 to 7 years of relevant professional experience is necessary.