Security Officer

About the Role

Mitie Cleaning & Hygiene Services seeks a dedicated Security Officer committed to protecting client property, personnel, and assets. This position requires strict adherence to site-specific Assignment Instructions (AI) and any updates, ensuring service levels meet or surpass key performance targets. The role involves ongoing professional development through additional training.

Main Responsibilities

• Uphold compliance with company policies, legal, and regulatory standards as guided by the Security Account Manager and UK laws.
• Complete all assigned site tasks fully and satisfactorily according to the latest Assignment Instructions.
• Routinely review Assignment Instructions for updates and propose enhancements to service quality.
• Maintain industry-required licenses, including a frontline Security Guarding or Door Supervision license worn at all times on duty. Additionally, a CCTV PSS SIA Licence and other contract-specific training are mandated.
• Adhere to legal and safety requirements, following procedures and instructions responsibly without unnecessary challenge to authority.
• Operate methodically and systematically in fulfilling duties.
• Promptly report any health and safety hazards observed on site and remain vigilant to potential threats or environmental changes that could cause disruption, loss, or damage.
• Exercise sound judgment and initiative, involving others immediately if situations appear threatening.
• Maintain professional demeanor when confronted with difficult circumstances or challenging individuals.
• Accurately record any incidents in a notebook immediately for use in Incident Reports.
• Ensure timely check-ins as stipulated by Assignment Instructions and promptly report incidents to emergency services and the Communication Centre.

Training and Development

• Successfully complete all required competency and ongoing professional development training as directed.
• Leverage technology to support key objectives and continually enhance job-related knowledge and skills.
• Keep licenses current by renewing at least 16 weeks prior to expiry.

Candidate Profile

• Previous experience in security roles.
• Valid SIA License mandatory.
• Security Clearance (SC) preferred but not required.

Employee Benefits

Employees enjoy a flexible benefits program tailored to individual lifestyles, including virtual GP services available to household members via video or phone consultations. Financial wellbeing support is accessible through a Salary Finance scheme offering early wage access and competitive loans.

The flexible benefits platform "Choices" allows customization of options such as dental insurance, dining cards, coffee clubs, and technology purchase plans. Additional perks include shopping discounts at major retailers, gym memberships through MiDeals, and a cycle-to-work scheme.

Life insurance coverage is provided, equal to the greater of the employee's annual salary or £10,000 minimum, offering security for dependents. Also available are save-as-you-earn plans and participation in the Mitie Matching Share Plan, with opportunities to receive free shares.

Performance recognition is rewarded through the Mitie Stars program, featuring monthly cash prizes and an annual grand prize of £10,000.

Mitie prioritizes career progression by providing diverse training and development resources to employees.

Equal Opportunity and Accessibility

Mitie is committed to an inclusive recruitment process. Reasonable adjustments are available for candidates with disabilities or long-term conditions (such as dyslexia, anxiety, autism, mobility challenges, or hearing impairment) on request.

About Mitie

Since 1987, Mitie's workforce of 84,000 has delivered global maintenance services. As the UK's leading facilities management and professional services firm, Mitie serves high-profile clients including banks, government sites, hospitals, and schools.

Join Mitie and be part of a team where diversity strengthens our success.