- Experience
- 2–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 18 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Company
Join a well-established hotel under the Accor umbrella, a global network comprising over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle locations. The organization values your contribution, offering ample growth and career development opportunities. Every action, smile, and gesture you perform contributes to delivering an exceptional experience to guests, colleagues, and supports a sustainable approach to hospitality. Embark on a journey as a Heartist®, driven by passion and commitment in a dynamic environment.
Role Overview and Responsibilities
- Report punctually for assigned shifts and participate actively in pre- and post-shift briefings.
- Supervise daily security operations in the Hotel Security Control Room.
- Continuously monitor CCTV and other security installations, promptly flagging any unusual activities.
- Control access points to ensure that only authorized persons enter the premises.
- Conduct consistent patrols across guest floors, public areas, and operational zones.
- Respond swiftly and effectively to security, safety, and medical emergencies.
- Document incident reports, carry out preliminary investigations following standard operating procedures (SOPs).
- Oversee management of lost and found property, key control, and issue visitor or contractor passes.
- Provide crowd management, control elevator usage, and escort VIP guests as needed.
- Support in training security officers on SOPs and hotel policies.
- Ensure all security equipment is functional, reporting any defects promptly.
- Coordinate with hotel management, external vendors, and local authorities on security-related matters.
- Perform any additional tasks delegated by the Security Manager.
Qualifications and Requirements
- Possess 2 to 3 years of experience in security roles within four or five-star hotels.
- Demonstrated expertise in protecting lives and property during emergencies.
- Valid certifications for CPR, First Aid, firefighting, and crowd control techniques.
- Hold at least the Chief Security Officer Certification mandated by local regulations.
- Certification as part of a Company Emergency Response Team (CERT).
- Strong command of hotel security systems combined with proficient computer skills.
- Excellent capabilities in report writing, effective communication, investigation, and interviewing.
Industry
HospitalitySkills
How they work
Communication
Teamwork & Collaboration
Attention to Detail
Safety Awareness