- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
Our client is a reputable New Zealand-based technology firm leading the way in smart automation innovations. Renowned for delivering innovative, high-quality, and customer-focused technology integration, they enhance residential, commercial, and bespoke projects with intelligent automation, connectivity, audio-visual, and smart building solutions tailored to future needs.
Joining this company means becoming part of a collaborative environment with highly skilled professionals working on diverse and challenging projects. They seek motivated individuals who enjoy problem-solving, innovation, and achieving excellent client outcomes.
Role Overview
The Scheduling Coordinator will play a key role in managing service delivery operations. This full-time, permanent role is based in Ponsonby, Auckland, and involves organizing technician schedules, client appointments, and effective communication across clients, technicians, project managers, and internal teams. Parking is available onsite.
Responsibilities
- Oversee booking of service appointments and manage support calls efficiently.
- Organize technician schedules, including travel logistics to ensure timely service delivery.
- Act as the communication hub between clients, technicians, and project teams.
- Maintain precise records using CRM and job management platforms.
- Assist with service invoicing and compiling reports related to operations.
- Support inventory control and resource planning activities.
Candidate Profile
- Excellent organizational aptitude coupled with strong time management.
- Clear, confident, and effective communicator.
- Ability to prioritize tasks well in a busy and dynamic environment.
- Detail-focused with reliable follow-through capacities.
- A proactive, solution-oriented mindset.
- Comfort working both independently and collaboratively within a team setting.
What We Offer
- Competitive salary package reflecting your skills and experience.
- Opportunity to be part of a supportive and future-focused company culture.
- Collaborative work environment promoting teamwork and professional growth.
- Access to ongoing professional development opportunities.
- Make a tangible impact enhancing service delivery and client satisfaction.