Sales Team Member

About The Good Guys

The Good Guys have been helping families enhance their lives with affordable home appliances and consumer electronics since 1952. Operating over 100 stores along with an online presence and a commercial division, the company offers leading brands combined with excellent customer service.

Why Work With Us?

• Experience a dynamic workplace celebrating diversity, creativity, and new ideas.
• Benefit from competitive pay that may include substantial sales commissions and other rewards recognizing your contributions.
• Access extensive career growth and training opportunities through the broader JB Hi-Fi Group network.
• Enjoy attractive employee discounts across brands and exclusive perks through our team benefits app.
• Receive up to 12 weeks of paid parental leave for eligible primary carers and flexible work arrangements for certain roles.
• Utilize our Employee Assistance Program offering counseling and wellbeing resources for employees and families.
• Participate in community support efforts through our workplace giving initiatives.
• Contribute to sustainability goals aiming for net zero carbon emissions by 2030 through waste reduction and recycling efforts.

Role Overview

Play a key role in driving profitable sales growth by consistently meeting targets and delivering exceptional customer experiences.

Key Responsibilities

• Provide outstanding and reliable customer service at all times.
• Achieve quality and profitable sales in line with budget objectives.
• Collaborate effectively with team members to maintain high service levels and respond to customer inquiries.
• Maintain visual merchandising to meet quality standards consistently.
• Manage online orders received by the store, including selecting stock, packaging items, and ensuring timely deliveries.

Desired Competencies

• Customer Focus: Prioritize the customer's perspective in all tasks and decisions.
• Results Orientation: Persistently accomplish goals, even under challenging situations.
• Self-Awareness: Actively seek and apply feedback to understand personal strengths and improvement areas.

Additional Information

If you are enthusiastic about this opportunity, please submit your CV for a confidential application process. The Good Guys values diversity and inclusion and encourages candidates to apply even if they don't match every qualification. We are committed to equal employment opportunities.