Sales Support and Receptionist

Company Overview

Andrews Meat Industries Pty Ltd operates through three primary divisions: Food Service, Value Added (Cooked), and Export. Their diverse client base spans the foodservice sector including restaurants, cafes, pubs, clubs, hotels, and resort groups, as well as industries like healthcare, aged care, education, aviation, and sporting venues.

Role Summary

We are looking for a highly organized and professional individual to join our team full-time as a Sales Support & Office Receptionist based in Lidcombe, New South Wales. The role operates Monday to Friday from 7:00 AM to 3:00 PM. As the initial contact point at our meat processing site, the incumbent will provide outstanding guest services and assist the Commercial department.

Key Responsibilities

• Deliver comprehensive administrative, clerical, and logistical support to the Head of Commercial, acting as their primary contact. This includes managing schedules, coordinating travel, handling correspondence, organizing meetings, and conducting research to ensure smooth daily operations.
• Handle customer service duties such as managing overflow calls, processing customer orders, scanning, printing, invoicing, and third-party invoicing.
• Support sales activities by updating price lists, processing credits and returns, and assisting sales representatives with pricing queries.
• Coordinate communication about staff movements and maintain the company directory.
• Welcome and sign in all visitors warmly and professionally.
• Manage incoming mail and courier deliveries.
• Prepare and maintain meeting rooms, organize catering for team lunches and visitors, and ensure daily cleanliness and restocking of uniforms and office supplies.
• Maintain the kitchenette area, ensuring cleanliness, replenishment of coffee, tea, and operation of dishwasher.

Candidate Profile

• Possesses a naturally welcoming and friendly demeanor with excellent phone etiquette.
• Demonstrates strong customer service skills.
• Proficient in computer applications including Excel, Word, and Outlook.
• Exemplifies strong prioritization skills and the ability to multitask effectively.
• Detail-oriented and capable of thriving in a fast-paced environment.
• Works autonomously while also collaborating well within a team.
• Displays empathy by considering others’ perspectives.

Employee Benefits

• Discounted meat products.
• Retail discounts through national partners.
• Access to onsite physiotherapy services.
• Employee Assistance Program offering counseling support.