Home Credit India

Sales Officer

Home Credit India

Kolkata, West Bengal, India · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Higher Secondary or Graduate
Resume
Required to apply

Where you'll work

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Job description

About Home Credit India

Home Credit India Finance Pvt. Ltd., a subsidiary of TVS Holdings Ltd., is a prominent consumer finance firm committed to enhancing credit access and promoting financial inclusion across India. The company offers a variety of innovative, technology-driven financial solutions that are straightforward, reliable, transparent, and easily accessible. With an extensive network throughout India, Home Credit India has facilitated financial journeys for millions of customers, prioritizing exceptional customer service and continuously seeking to expand its presence in diverse communities.

Role Overview

The Sales Officer position, based in Kolkata, is a full-time on-site role focused on engaging customers at retail points-of-sale. Key responsibilities include articulating product features, assisting customers through application and onboarding procedures, generating and following up on leads, achieving sales targets, and fostering strong relationships with channel partners and retail outlets. The officer will also handle customer inquiries, resolve basic challenges, and ensure the delivery of a positive, compliant, and transparent customer experience. Close collaboration with internal teams will be essential for reporting sales outcomes, providing market insights, and contributing to ongoing sales improvement initiatives.

Qualifications and Skills

  • Excellent communication and customer service capabilities to effectively interact with customers and business partners.
  • Proficiency in lead generation and sales operations to identify prospects, manage sales pipelines, and meet targets.
  • Experience in channel sales, maintaining productive partnerships with retailers and distribution channels.
  • Background in consumer finance, retail sales, or banking/NBFC sectors is advantageous.
  • Familiarity with credit products and documentation, combined with the ability to utilize technology-enabled sales tools.
  • Minimum educational qualification typically at higher secondary or graduate level, with proficiency in the local language and working knowledge of English.
  • Commitment to onsite work in Kolkata, achieving performance objectives while adhering to ethical, customer-focused sales standards.

Minimum education

Higher Secondary (Class 12)

How they work

Communication Customer Focus

Languages

Servicenow

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