Sales Manager

About the Role

This Management position is responsible for actively seeking and managing sales opportunities. The role ensures timely and proper business turnovers for seamless service delivery. It supports daily sales operations with an emphasis on establishing enduring, value-driven client relationships that facilitate reaching sales targets. Personal sales goals are a key achievement metric.

Key Responsibilities

• Collaborate with off-site sales channels to coordinate sales efforts ensuring they are complementary without duplication.
• Strengthen and maintain relationships with current and prospective clients to encourage future bookings through sales calls, hospitality events, familiarization trips, and trade shows.
• Develop community ties to broaden and reinforce the customer base for sales prospects.
• Manage and nurture relationships with critical internal and external stakeholders.
• Provide accurate and comprehensive handover to Event Management teams.
• Join sales calls alongside the sales team to attract and close new business deals.
• Support business operations post-booking by generating proposals, drafting contracts, and managing customer communications.
• Identify new business opportunities to meet personal and location-specific revenue objectives.
• Stay informed about market dynamics including competitor analysis, economic shifts, and supply-demand factors to tailor sales tactics.
• Close optimal opportunities based on market and location requirements.
• Understand primary customer profiles and service expectations to propose effective business solutions aligned with their needs and challenges.
• Promote company’s service and relationship approaches fostering customer loyalty through service excellence.
• Expand account share by servicing existing customers with superior care.
• Adhere to company customer service standards and exemplify positivity in guest relations.
• Engage with guests to collect feedback about product and service quality for continuous improvement.

Candidate Profile

• Possession of either a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field with at least 3 years of relevant experience, or a 4-year bachelor’s degree in the same or related area with at least 1 year of relevant experience in sales, marketing, or related professions.

Additional Information

The role is based in Riyadh, Saudi Arabia, at One Marriott Drive. It is a full-time position requiring on-site presence. W Hotels and Marriott International are committed to equal opportunity employment, valuing diverse backgrounds and fostering an inclusive workplace. The brand culture encourages originality, innovation, and future-oriented thinking.