Sales Manager

About the Role

We are seeking a Sales Manager to lead and manage our jewellery showroom's sales operations in Madurai, Tamil Nadu. The role involves driving sales and revenue growth, managing a sales team, ensuring excellent customer service, and overseeing merchandising and operational processes.

Key Responsibilities

• Drive monthly and annual sales targets for the showroom.
• Track daily sales results and implement corrective measures as necessary.
• Develop and execute sales strategies to boost customer footfall and conversion rates.
• Manage relationships with high-value customers and VIP clients.
• Lead, train, and motivate the sales team, ensuring proper grooming and discipline.
• Conduct performance reviews, assign individual targets, and monitor team productivity.
• Deliver outstanding customer service and effectively resolve customer complaints.
• Build and maintain enduring relationships with repeat and valuable customers.
• Ensure the sales team has thorough knowledge of gold, diamond, and gemstone jewellery.
• Oversee stock display and visual merchandising standards to attract customers.
• Coordinate with inventory to ensure stock availability.
• Prepare daily sales reports and management information systems (MIS).
• Ensure billing accuracy and smooth showroom operations complying with company policies and standard operating procedures (SOPs).
• Work with marketing teams on promotions and campaigns.

Skills and Qualifications

• Demonstrated ability to meet and exceed sales targets.
• Proven leadership and team management experience.
• Strong customer relationship management skills, including managing VIP clients.
• Comprehensive knowledge of gold, diamond, and gemstone jewellery products.
• Experience with sales reporting, billing accuracy, and showroom operations.
• Ability to motivate and develop a sales team with discipline and proper grooming.

Additional Information

Interested candidates should send their updated resume to anujobs2023@gmail.com or contact via mobile at 7092187870.