Sales Logistics Specialist

Overview

The Sales Logistics Specialist is committed to driving revenue growth by identifying and securing new business opportunities while managing existing customer relationships. This role focuses on providing tailored logistics and express delivery solutions to meet customer needs and guarantees seamless collaboration between clients and internal operational teams.

Key Responsibilities

• Prospect and target new business possibilities within defined regions and market segments.
• Generate high-quality sales leads through outreach, referrals, market analysis, and client visits.
• Market the firm’s logistics services, including express delivery and domestic/international shipping.
• Develop and present customized commercial proposals aligned with client requirements.
• Negotiate terms within authorized pricing and approval limits.
• Meet or exceed monthly, quarterly, and annual sales objectives.
• Establish and nurture strong customer connections to understand and address logistics demands.
• Conduct regular client visits and reviews to seek growth and cross-selling potential.
• Respond promptly to inquiries, quotations, service requests, and commercial matters.
• Collaborate with Pricing and internal teams to offer competitive and profitable quotations compliant with pricing policies.
• Maintain detailed records of sales quotations, negotiations, and agreements.
• Monitor sales pipelines, track leads, conversion rates, and update CRM systems consistently.
• Provide management with regular forecasts and sales performance reports.
• Coordinate with Operations, Customer Service, Finance, and related departments to ensure smooth onboarding and service fulfillment.
• Support issue resolution related to service delivery to maintain customer satisfaction.
• Manage revenue and collections support through timely communication with assigned customers and escalations as needed.
• Keep abreast of market trends, competitor actions, pricing shifts, and emerging logistics opportunities to inform strategic sales decisions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a relevant field.
• Professional certifications in sales or logistics are advantageous.
• 2 to 4 years’ experience in sales, business development, or logistics-related roles.
• Experience in B2B sales and corporate account management preferred.
• Familiarity with Saudi Arabia’s logistics and transportation markets is a plus.

Key Skills and Competencies

• Effective sales strategies and negotiation expertise.
• Strong customer relationship development and management.
• Proven business development and lead generation abilities.
• Commercial acumen with a fundamental understanding of profitability.
• Excellent communication and presentation skills.
• Target-driven with focus on achieving results.
• Proficiency in managing sales pipelines and CRM tools.
• Problem-solving skills and ability to coordinate cross-functional efforts.
• Proficient in Microsoft Office applications.
• Fluency in both Arabic and English.

Performance Metrics

• Achievement of sales revenue targets.
• Growth in new customer acquisition and new business revenue.
• Quality and value of sales pipeline.
• Conversion rate from leads to customers.
• Customer retention rates.
• Profitability of accounts.
• Number and quality of client visits and sales opportunities.
• Quotation conversion success rate.
• Effective support for collections and outstanding payment management.
• Accuracy and timeliness in CRM data and reporting.

Internal and External Collaboration

• Engagement with internal teams: Sales, Pricing, Operations, Customer Service, Finance & Collections, Marketing, Commercial.
• Liaison with external corporate clients, SMEs, potential clients, and business partners.