Sales Executive - Foreign Exchange

Job Overview

This role as a Sales Executive is focused on driving and expanding business within the foreign exchange sector, based in Indore. The primary goal is to generate new customer acquisitions and meet assigned revenue objectives across monthly, quarterly, and yearly timelines.

Key Responsibilities

• Drive new business acquisition by effectively managing assigned lines and meeting defined sales targets.
• Accomplish assigned revenue goals on a consistent monthly, quarterly, and annual basis.
• Manage margins to ensure profitability of operations.
• Identify and penetrate untapped markets aiming for high conversion ratios.
• Ensure smooth customer onboarding processes coupled with flawless operational execution.
• Maintain high standards of accuracy and exemplary customer service.
• Comply strictly with established Standard Operating Procedures (SOPs), policies, and branch and airport regulations.
• Guarantee error-free transaction processing, accurate daily reconciliation, and reporting.
• Report any deviations or non-adherence to policies promptly to supervisors or managers.
• Facilitate strong coordination between customers and the branch service delivery team.
• Provide daily status reports to the dealing room.
• Collaborate effectively within the team to promote cohesive working relationships.
• Foster long-term customer relationships to cultivate mutually beneficial business partnerships.
• Ensure compliance with statutory requirements including RBI, FEMA, and AML regulations.
• Analyze CRM data to enhance team strategies and approaches.
• Provide insights to the Digital Marketing team regarding customer behavior and preferences.

Additional Information

This position operates within a regulatory framework requiring adherence to financial and compliance standards specific to foreign exchange transactions.