Sales Executive - Foreign Exchange

About the Role

This position is for a Sales Executive responsible for driving new business and meeting sales targets within the Foreign Exchange sector. The role is based in multiple locations including New Delhi, Noida, Chandigarh, and Indore.

Key Responsibilities

• Acquire new clients by promoting the assigned line of business and meet set monthly, quarterly, and annual revenue goals.
• Manage profit margins effectively while exploring and penetrating new markets to achieve targeted conversion rates.
• Ensure smooth onboarding and operational processes for new customers.
• Maintain high accuracy and uphold exceptional customer service standards.
• Adhere strictly to established Standard Operating Procedures, policies, and branch/airport guidelines.
• Ensure error-free transaction processing, daily reporting, and reconciliation.
• Promptly report any non-compliance or deviations to supervisors or managers.
• Facilitate seamless coordination between customers and the branch service delivery team.
• Regularly communicate daily operational status to the dealing room.
• Collaborate effectively as a team player to foster cohesive work environment.
• Develop and maintain long-term customer relationships for mutual business benefit.
• Comply with regulatory requirements, including RBI, FEMA, and Anti-Money Laundering (AML) guidelines.
• Analyze CRM data to refine team strategies and support Digital Marketing by providing customer insights.

Qualifications

• Graduate with 1 to 3 years of relevant sales experience.
• Fresh graduates showing exceptional communication skills and strong sales interest may also be considered.

Required Skills

• Between 1 and 3 years experience in sales roles such as Inside Sales, Tele Sales, Lead Generation, Banking Sales, Financial Services Sales, Forex Sales, or Travel Sales.
• Strong proficiency in Inside Sales and Cold Calling techniques.
• Excellent communication, negotiation skills, and ability to manage customer relationships.
• Self-driven, target-oriented mindset.

Preferred Skills

• Knowledge and understanding of Foreign Exchange and Forex Currency preferred.