Sales Executive (Floating)

Overview

This position is for a Sales Executive role at Make Your Own Perfume (MYOP), focused within the retail industry and based in Pune, Maharashtra, India. The role involves meeting daily and monthly sales targets while ensuring outstanding customer experience and following store protocols thoroughly.

Key Responsibilities

• Achieve daily and monthly sales objectives consistently.
• Maintain a high standard of customer satisfaction through excellent service.
• Exhibit strong work ethics and effectively manage time.
• Create and set up promotional materials and attractive in-store displays.
• Comply with Standard Operating Procedures (SOPs) and store etiquette, including adherence to store hours.
• Support the store manager with stock handling and management tasks.
• Complete all assigned training programs within stipulated timelines.

Core Tasks

• Proactively welcome and engage customers in the outlet.
• Explain the MYOP concept to customers and demonstrate products.
• Assist customers in selecting the most suitable perfume according to their preferences.
• Maintain cleanliness and proper merchandising of the store.
• Conduct stock audits and maintain accurate records including Daily Sales Records (DSR) and checklists.
• Place stock requisitions to the Head Office as needed and verify stock deliveries.
• Handle customer complaints effectively and escalate to the Customer Experience department when necessary.

Qualification and Candidate Profile

• Graduation preferred with 0 to 2 years of retail sales experience in B2C brands, though freshers are welcome to apply.
• Strong communication skills and a passion for sales are essential.
• Multilingual abilities are required to communicate effectively with diverse customers.

Compensation and Benefits

• Monthly salary between ₹15,000 and ₹20,000.
• Benefits include Provident Fund contributions, overtime allowances, and medical insurance coverage.