Sales Executive

Role Overview and Duties

The Sales Executive will be responsible for achieving daily and monthly sales targets while maintaining excellent customer service standards. The role requires the development and arrangement of promotional materials and in-store displays to attract customers. Ensuring strict adherence to store Standard Operating Procedures (SOP), maintaining store etiquette, and keeping to scheduled store hours are essential.

Supporting the store manager with stock management, completing all required trainings within the set timelines, and upholding store cleanliness are part of the job responsibilities.

Key Responsibilities

• Engage customers proactively and invite them into the store
• Introduce customers to the unique concept of Make Your Own Perfume (MYOP)
• Demonstrate and present products to help customers select the right perfume
• Maintain the cleanliness and visual merchandising standards of the store
• Conduct regular stock audits and manage daily sales reports and checklists
• Raise stock requests to headquarters and validate received inventory
• Handle customer complaints effectively and escalate unresolved issues to management

Qualifications and Requirements

• Graduates with preferably 2 years of retail sales experience in B2C brands; freshers are also welcome to apply
• Excellent communication skills and a strong passion for sales
• Ability to communicate fluently in multiple languages

Benefits and Perks

• Provident Fund contributions
• Overtime allowance for extra hours worked
• Medical insurance coverage