- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About SHIELD
SHIELD is a device-first fraud intelligence platform leveraging the most advanced device identification technology worldwide. Powered by SHIELD AI and its patented SHIELD Sentinel technology, SHIELD offers industry-leading device identification (SHIELD Device ID) and uncovers an extensive range of fraud methodologies via over 20 risk indicators. This enables delivering actionable, real-time fraud intelligence for diverse applications and sectors globally.
Our platform is trusted by renowned global unicorns such as inDrive, Alibaba, Deliveroo, Meesho, TrueMoney, Unico ID, and OLX. SHIELD operates across global hubs, including Los Angeles, São Paulo, London, Berlin, Jakarta, Bangkok, Bengaluru, Beijing, and Singapore, driving our mission to eradicate unfairness and foster worldwide trust.
Role Overview
Due to recent sustained growth and our expanding international sales teams, we are seeking a Sales Enablement Specialist to empower our salesforce with essential resources, training, and tools. This role acts as a pivotal connection between sales teams and leadership, ensuring that our teams are thoroughly prepared to engage prospects effectively and close deals.
The ideal candidate possesses a deep understanding of sales processes, outstanding communication capabilities, and a passion for boosting sales performance through strategic enablement initiatives.
Key Responsibilities
- Designing and executing comprehensive sales onboarding and training programs.
- Producing and updating sales collateral, playbooks, and enablement resources.
- Administering and enhancing sales technology, including Salesforce management—covering lead management, account assignments, and opportunity tracking.
- Collaborating with sales leadership to support strategic planning and initiative execution.
- Ensuring consistent communication of product updates and modifications across the sales staff.
- Monitoring the usage and adoption rates of enablement resources and tools.
- Analyzing sales metrics, conversion efficiency, and pipeline status to pinpoint areas requiring improvement and to guide enablement efforts.
- Developing detailed reports and dashboards related to sales productivity and program impact, presenting insights and recommendations to leadership and stakeholders.
- Assessing sales workflows continuously, identifying inefficiencies as well as recommending scalable solutions to raise productivity and maintain pipeline vitality.
Candidate Requirements
- Minimum of 3 years’ experience in sales enablement, revenue operations, or a closely related function within a B2B technology setting.
- Deep familiarity with the sales landscape, including content creation, tooling, training, and process optimization.
- Proven track record in administering and improving sales procedures, program execution, and performance tracking.
- Practical experience handling Salesforce and other sales enablement platforms.
- Strong interpersonal and cross-functional communication skills, comfortable liaising between sales teams and executive leadership.
- Capacity to spearhead continuous enhancements and achieve quantifiable impacts on sales performance.
- Adaptability in managing multiple priorities in a dynamic, global environment.
- Experience leveraging AI-powered tools to streamline workflows, expedite content development, and extract actionable insights.