Sales Development Representative - SME & Growth

About Airwallex

Airwallex is a pioneering unified payments and financial platform tailored for global businesses. Utilizing proprietary technology and software, it supports more than 250,000 businesses worldwide such as Brex, Navan, Qantas, and SHEIN with comprehensive solutions ranging from business accounts and payments to treasury and embedded finance on a global scale. Headquartered in Melbourne, with over 2,300 employees across 27 global offices, Airwallex is valued at US$11 billion and backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.

Team Overview

The SME & Growth Business team passionately collaborates to empower small and medium enterprises (SMEs) to excel globally. This team combines financial expertise with a growth mindset, developing customized solutions to enhance cross-border payment processes and unlock new income opportunities, striving for continuous innovation to support SME success.

Job Role

Based in Melbourne, the Sales Development Representative (SDR) will focus on lead generation and qualification to expand Airwallex’s sales pipeline within ANZ. The SDR engages prospects to gather business needs, spot high-potential opportunities, and manage initial stages of the sales funnel.

Responsibilities

• Deliver value when navigating complex scenarios, enthusiastically learning about new and existing company products.
• Engage potential clients through varied outreach methods such as emails and cold calls, following up throughout the customer journey.
• Advance qualified leads through the funnel by connecting them with sales personnel and scheduling meetings.
• Build strong relationships with prospects using effective questioning to assess interest and viability for sales handoff.
• Maintain up-to-date records of activities and contacts in the CRM system, assisting in reporting activities.
• Collaborate with cross-functional teams like Marketing, providing insights to enhance targeting and messaging.
• Coordinate closely with Account Executives during lead handover and initial calls.

Qualifications

• Proven success or strong track record in roles like SDR or Business Development Representative (BDR).
• Excellent verbal and written communication capabilities.
• Keen interest in technology and financial services sectors.
• Self-motivated individual capable of thriving in a fast-growing environment.
• Bachelor’s degree required.

Preferred Attributes

• Target-driven mindset motivated by ambitious goals and direct impact on business growth.
• Customer-centric approach, eager to understand clients’ businesses and use data-driven problem solving.
• Process-oriented, with an interest in creating, documenting, and ensuring scalable and efficient procedures.
• Team player with the ability to work both collaboratively and independently.
• Exceptional prioritization skills, effectively managing multiple tasks using sound judgment.
• Highly curious, asking pertinent questions to diagnose and solve problems thoroughly.

Applicant Safety Policy

To protect applicants from scams, Airwallex does not request bank details, sensitive identification numbers, or payments during recruitment. All official communication will come from an @airwallex.com email domain. Applications should be submitted only through official company channels. Airwallex does not accept unsolicited resumes from recruiters and does not pay fees without a prior agreement.

Equal Opportunity

Airwallex is committed to equal opportunity employment, valuing diversity and considering all candidates based on merit and qualifications without regard to legally protected characteristics. Accommodations are available upon request for applicants with disabilities or special needs.