Sales Development Representative (SDR) - B2B SaaS
Hyderabad, Telangana, India · Full Time
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- Experience
- 1–2 yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 seconds ago
- Work mode
- In office
- Resume
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Job description
About StepsAI
StepsAI is an emerging AI SaaS company that builds intelligent agents for businesses across platforms like websites, Shopify, Instagram, WhatsApp, and Facebook. These AI agents assist businesses by instantly responding to customer queries, recommending products, capturing leads, tracking orders, booking meetings, automating workflows, reducing customer support workload, and enhancing conversion rates.
Role Overview
As a Sales Development Representative, you will take charge of outbound lead prospecting and consistently generate a pipeline of qualified sales opportunities. You will reach out to prospects through cold calling, emails, LinkedIn, and other channels, engaging potential customers by understanding their business needs and qualifying them for discovery meetings with the Account Executive team.
Primary Responsibilities
- Identify and research prospective clients based on the Ideal Customer Profile.
- Connect with prospects via outbound calls, emails, LinkedIn, and diverse outreach methods.
- Understand customer businesses deeply to recognize pain points and relevant solutions.
- Qualify leads on parameters like need, fit, and buying interest.
- Schedule qualified product demos and discovery calls for sales executives.
- Maintain consistent follow-ups through multiple engagement channels.
- Ensure accurate logging of prospect information and outreach activities within the CRM system.
- Collaborate with sales and marketing teams to enhance lead quality and messaging.
- Provide feedback on market trends and prospect responses to inform strategy.
Additional Duties
- Conduct thorough daily outbound prospecting targeting relevant decision-makers such as business owners, founders, marketing, and support teams.
- Personalize outreach to align with individual prospect’s business circumstances and challenges.
- Maintain up-to-date tracking of outreach performance, explore new messaging approaches, and share objections or insights with the sales team.
Desired Candidate Profile
Ideal candidates will have previous experience (1–2 years) in sales development roles handling outbound prospecting, be confident engaging over the phone, be comfortable with rejections, and show persistence in following up. Strong communication skills, coachability, and eagerness to grow in a sales career are essential.
Qualifications and Skills
- 1–2 years experience in Sales Development, Business Development, Inside Sales, Lead Generation, or outbound sales.
- Proficiency in cold calling and outbound prospecting techniques.
- Excellent English verbal and written communication skills.
- Experience interacting with business owners and key decision-makers.
- Familiarity with outreach through email and LinkedIn platforms.
- Strong discipline in following up with prospects regularly.
- Basic knowledge of Customer Relationship Management (CRM) systems and sales pipelines.
- Ability to research and understand prospects' businesses effectively.
- Goal-oriented with ability to meet activity and meeting targets.
- High sense of ownership and motivation to learn continuously.
Preferred Additional Experience
- Previous exposure to B2B SaaS, AI, technology or software sales.
- Experience selling to SMBs, e-commerce firms, agencies, or direct-to-consumer brands.
- Familiarity with prospecting and CRM tools such as Apollo, HubSpot, LinkedIn Sales Navigator, Instantly, Zoho CRM or analogous platforms.
- Experience engaging international clients.
- Understanding of consultative sales and lead qualification methodologies.
Key Traits
- Strong sense of ownership and initiative.
- Confident and clear communicator.
- Resilient and persistent under rejection and challenges.
- Driven by targets and results.
- Self-motivated and proactive in approach.
- Curious, eager to learn, and a good listener.
- Organized, disciplined, and comfortable operating in a fast-paced startup environment.
Performance Metrics
- Number of calls made and conversations held.
- Emails and LinkedIn outreach volume.
- Response and positive response rates.
- Number of qualified leads generated.
- Meetings scheduled and show-up rates.
- Pipeline value created.
Why Work with Us
At StepsAI, you will collaborate closely with founders and the sales team, engaging directly with real business decision-makers. The role offers a fast learning curve with opportunities to take on responsibility, develop your B2B SaaS sales skills, and advance from SDR to Account Executive positions within the company.