Sales Development Representative

Role Overview

As a Sales Development Representative focused on Application Managed Services (AMS) at TechnologyOne, your primary mission will be to expand our AMS business by generating fresh leads, reinforcing current client relationships, and uncovering ways to add enhanced value for our customers. You will collaborate closely with Sales, Marketing, and Enhanced Delivery teams to cultivate a robust sales funnel, boost client engagement, and drive revenue growth.

Main Responsibilities

• Proactively source and engage potential customers through targeted outreach, digital campaigns, and social selling strategies to build a qualified sales pipeline.
• Conduct initial discovery discussions to grasp customer requirements, evaluate prospects, and execute established lead qualification procedures.
• Meet or exceed monthly and quarterly lead generation targets, maintain precise Salesforce records, and oversee prospecting activities through to follow-up steps.
• Develop trusted long-lasting partnerships with existing clients by understanding their present and future needs, revealing opportunities to expand AMS offerings and increase revenue.
• Effectively position TechnologyOne’s solutions by articulating product features, benefits, and differentiators aligned with customer needs.
• Collaborate with Sales, Marketing, and Delivery teams to enhance lead quality, improve campaign outcomes, increase pipeline conversion rates, and enrich overall customer experience.
• Foster strong client advocacy by building relationships that encourage customers to share positive testimonials about TechnologyOne.
• Provide backup support to teammates during absences or peak periods to ensure uninterrupted customer engagement.

Required Skills and Qualifications

• Proven experience in sales, ideally within technology or software sectors, including handling objections and advancing prospects through the sales cycle.
• Ability to comprehend customer goals, buying criteria, and decision-making processes, nurturing long-term relationships that drive mutual success and growth.
• Strong communication skills, both written and verbal, enabling confident engagement with customers and stakeholders.
• Excellent interpersonal and relationship management skills to work seamlessly with Account Managers and sales colleagues to uncover opportunities and meet shared targets.
• A proactive, commercially driven mindset combined with a passion for understanding customer challenges and delivering valuable solutions.

Why Work With Us

TechnologyOne celebrates diversity and inclusion, aiming for a varied workforce that strengthens our community mission. We offer market-competitive remuneration, a supportive culture, career progression opportunities, and a collaborative environment fostering creativity and innovation.

Benefits

• Attractive salary package
• Participation in our industry-leading employee share plan
• Options for salary packaging
• Ability to purchase up to 10 additional leave days annually
• Award-winning company culture recognized by 8 Australian Business Awards as Employer of Choice
• Regular team events and commitment to diversity celebrations
• Flexible working hours supporting work-life balance and family commitments
• Complimentary gym membership regionally or access to a state-of-the-art onsite gym for HQ employees open 24/7
• Additional 2.5 paid leave days yearly dedicated to volunteering with charitable organizations
• Free breakfast and coffee available onsite
• Access to LinkedIn Learning and a transparent career development framework facilitating growth

About TechnologyOne

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and a top 50 ASX-listed firm operating in six countries. We deliver a comprehensive SaaS ERP solution renowned for its user-friendliness and availability on any device, globally. Trusted by over 1,200 leading corporations, government bodies, local councils, and universities, our enterprise software has adapted consistently over 38 years to meet evolving tech trends, empowering customers to focus on business rather than technology.