Sales Development Representative

About We360.ai

We360.ai is a cutting-edge AI-powered platform specializing in workforce analytics and productivity tracking, streamlining insights on productivity, costs, projects, and tasks into a unified solution for business leaders. Established in 2021 in Bhopal, India, it serves over 10,000 companies across 21 countries, supporting more than 120,000 active users with extensive workforce activity analytics. Recognized by global investors with over $3 million in backing and acclaimed on G2 for its user-friendly interface and stellar support, the platform caters to teams ranging from 10 to 100,000 members, adaptable to remote, hybrid, onsite, and field workforce models. It upholds stringent security standards with SOC2 Type II, ISO 27001, GDPR, HIPAA, and DPDP certifications and offers transparent, employee-focused dashboards along with audit-ready compliance reporting.

Role Overview

The Sales Development Representative will be a full-time, on-location member based in Bhopal, responsible for cultivating and qualifying prospective client pipelines using both inbound and outbound lead generation techniques. This includes researching targeted accounts, engaging prospects through calls, emails, and social media, and performing discovery discussions to grasp their needs. They will collaborate closely with sales and marketing teams to transfer qualified leads, maintain precise CRM records, and assist with campaigns and demonstrations as required.

Key Responsibilities

• Identify and research potential accounts to build a robust sales pipeline.
• Initiate contact with prospects combining calls, emails, and social media outreach.
• Conduct exploratory conversations to assess customer needs and interest.
• Work collaboratively with sales and marketing to ensure smooth transition of qualified leads.
• Maintain accurate and up-to-date information in CRM systems.
• Support marketing campaigns and product demonstrations when necessary.
• Track and analyze sales metrics to measure performance and effectiveness.
• Adhere to structured sales processes and provide constructive feedback to optimize messaging and go-to-market plans.

Required Qualifications and Skills

• Proven proficiency in inside sales and lead generation including prospect outreach and pipeline management.
• Excellent communication and interpersonal skills to effectively engage and connect with prospects.
• Strong sales and negotiation aptitude to evaluate opportunities, overcome objections, and facilitate deal progress.
• Business development capabilities to explore new market segments and nurture lasting relationships.
• Experience or familiarity with SaaS or B2B technology sales and CRM tools.
• Analytical mindset combined with curiosity about AI and productivity technologies.
• Ability to quickly grasp product functionalities and features.
• Preferably holds a Bachelor's degree in Business, Marketing, or related fields; relevant practical experience is also welcomed.