Sales Development Representative (Global)

About Sciente

Sciente is a specialist BFSI technology and AI/data consulting company headquartered in Singapore, with additional offices located in Singapore, Malaysia, India, and the USA. The firm supports banks, insurers, and financial institutions in transforming their operations through AI-driven governance, risk and compliance (GRC), data intelligentisation, and business technology consulting. Sciente partners strategically with companies such as Dataiku, Denodo, and Neo4j, and also operates a technology talent management practice.

Role Overview

The company is developing a global lead generation team and is seeking a Sales Development Representative responsible for researching, identifying, and engaging potential clients internationally to arrange qualified meetings for the Business Development team. This position requires a high volume of quality outreach, tailored carefully to each prospect rather than using generic templates. The messaging strategy varies by region: for North America, a broad prospecting approach across industries with the full IT services and technology consulting offerings is required, whereas in APAC the focus is on insurance and financial services with specialist solutions. The role serves as a stepping stone to transition into a full business development position for consistent performers.

Primary Responsibilities

• Develop and update target account and contact lists across assigned regions using tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, industry databases, and direct research.
• Conduct daily multi-channel outbound campaigns including calls, personalized emails, and LinkedIn outreach.
• Thoroughly research each potential account before first contact to customize messaging effectively.
• Adjust outreach messaging by region, positioning broadly for North America IT services and specifically for APAC’s insurance and financial sectors.
• Qualify and route inbound inquiries from various sources to appropriate Business Development Managers promptly.
• Perform initial discovery calls to understand prospect needs, initiatives, budget, and decision processes before scheduling subsequent meetings.
• Arrange qualified discovery meetings and deliver detailed written handover notes to Business Development Managers.
• Keep comprehensive, accurate, and up-to-date CRM records of all interactions, contacts, and results.
• Assist with marketing efforts including list generation, event follow-ups, nurture campaigns, and webinar promotions.
• Monitor and evaluate personal performance metrics, experiment with messaging and communication channels, and contribute insights in weekly team reviews.
• Maintain solid knowledge of Sciente’s service offerings to engage credibly in initial conversations.

Candidate Requirements

• At least 5 years of relevant experience in outbound lead generation, inside sales, or sales development within IT services, SaaS, or technology consulting.
• Demonstrated ability in prospecting international markets, particularly North America or APAC, while operating from India.
• Strong written English skills for crafting concise and personalized outreach communications.
• Confidence in engaging senior prospects via phone and resilience amid frequent rejection.
• Proficiency in using prospecting platforms like LinkedIn Sales Navigator, ZoomInfo, Apollo, or Lusha, alongside sales engagement and CRM software.
• Practical experience with AI-based sales tools and sound judgment to refine automated outputs manually.
• Flexibility and willingness to work rotational shifts that accommodate multiple time zones.
• Bachelor’s degree in any field.

Additional Information

When applying, candidates consent to the collection and use of their personal data for recruitment purposes as detailed in Sciente’s Privacy Policy. Confidentiality will be maintained, and only shortlisted individuals will be contacted.