Sales Development Representative

About Webware.ai

Webware.ai is a premier provider of AI-powered digital marketing tools designed to help small enterprises enhance their online presence and drive growth. Serving over 4,000 businesses across 400 cities in North America, Webware.ai offers a comprehensive technology platform that enables businesses of any size or industry to establish and optimize their digital footprint for measurable success.

Location and Working Hours

This position is based in India and is fully remote. Work hours are full-time during evening and overnight shifts, synchronized with US and Canadian business hours.

Role Overview

As a Sales Development Representative (SDR), you will play a crucial role in developing the sales pipeline by identifying and engaging potential customers. Your task will be to understand their needs, assess fit and authority, and arrange qualified meetings for the sales executives. This role suits individuals confident in communication, keen on researching companies and decision makers, and driven by goal attainment.

Key Responsibilities

• Proactively generate outbound sales opportunities through calls.
• Assess prospects based on their business requirements, decision timing, authority, and suitability.
• Schedule qualified discovery meetings for Account Executives.
• Keep meticulous records of activities and prospect information in CRM systems.
• Maintain consistent follow-ups with both interested and previously contacted prospects.
• Achieve targets related to activities, conversations, meetings booked, and pipeline development.

Candidate Profile

• Between 1 to 3 years experience in sales development, inside sales, business development, or roles requiring direct customer interaction.
• Excellent command of spoken and written English language.
• Confident and professional telephone communication skills.
• Highly organized, determined, receptive to coaching, and comfortable working with target metrics.
• Experience using CRM and sales engagement tools.

Performance Metrics

• Number of qualified meetings booked and conducted.
• Creation of sales-accepted opportunities.
• Pipeline growth driven by outbound sales efforts.
• Accuracy and maintenance of CRM data along with diligent follow-up routines.
• Ongoing enhancement of messaging and conversion effectiveness.

Why Join Our Team

• Access to structured onboarding programs, coaching, and career development opportunities.
• Collaborate closely with seasoned sales and marketing professionals.
• Become part of a driven, cooperative, and results-focused work environment.