Sales Development Representative

About Podium

Podium leverages AI employees to help local businesses transform conversations into revenue streams. Trusted by over 60,000 businesses across diverse sectors such as Automotive, Home Services, and Aesthetics, Podium consistently captures and converts leads around the clock, fueling new customer acquisition and repeat business. Within two years, the company surpassed $100 million in annual recurring revenue from its AI agents, scaling at 300% year-over-year and deploying 10,000 AI employees to create measurable business results.

Recognized with accolades such as Best AI Implementation by Inc. Magazine and top AI Agent for Business Operations by G2, Podium emphasizes hiring driven individuals dedicated to growth and impact, guided by strong operating principles to foster success and career advancement.

Role Overview

As a Sales Development Representative (SDR) at Podium, you will be integral to modernizing how local businesses expand. This front-line position involves acting as the initial point of contact to prospective customers, introducing them to Podium's suite of essential SaaS solutions designed to increase foot traffic, manage online reputation, and enhance customer communication. Your outreach will target diverse businesses including boutique retailers, multi-site chains, and car dealerships competing in the digital space.

This role is ideal for candidates with experience in outbound sales, door-to-door sales, or call center environments and offers a structured career path to progress into Account Executive positions, supported by personalized coaching and mentorship.

Key Responsibilities

• Generate and qualify leads within targeted industry sectors, developing sales-ready opportunities for Account Executives.
• Conduct a high volume of outbound cold calls and emails directed at owners, operators, and decision makers.
• Educate prospects on Podium's solutions tailored to industry-specific challenges such as customer reviews, managing missed messages, and SMS marketing.
• Consistently exceed monthly targets related to qualified demos, pipeline creation, and opportunity generation.
• Partner closely with Account Executives to arrange product demonstrations and ensure seamless client handoffs.
• Maintain thorough pipeline activity records using Salesforce, ensuring data accuracy and detailed notes.

Candidate Requirements

• Genuine enthusiasm for engaging with small and medium business owners.
• Strong verbal and written communication skills exhibiting confidence, persuasion, and approachability.
• A motivated and resilient mindset suitable for a high-volume outbound sales setting.
• Proven ability to meet or surpass key performance indicators in past roles.
• Background in technology sales coupled with a passion for aiding similar businesses in growth.
• Ambition to begin or advance a career in tech sales, with openness to learning and coaching.

What Podium Offers

• Clear opportunities for career growth within a young and expanding Australian operation.
• An impactful product that supports and strengthens local businesses.
• Competitive compensation including a base salary plus superannuation and commissions; uncapped earnings potential with accelerators for exceeding quotas.
• A $650 monthly benefits and wellbeing allowance, flexible in its use.
• Access to free snacks and beverages available onsite.
• Modern office facilities located in the Queen & Collins building, featuring end-of-trip amenities, bike storage, and lockers.

Additional Information

Podium is committed to equal employment opportunity for all candidates and employees. Employment is contingent upon passing a national background check and maintaining full working rights in Australia.