Sales Development Representative

About BeyondTrust

BeyondTrust is a leader in global identity security, offering a cyber security SaaS portfolio aimed at creating a safer digital world. The company supports over 20,000 customers including 75 of the Fortune 100, focusing on managing the entire identity attack surface to neutralize both external and insider threats. BeyondTrust fosters a culture of flexibility, trust, and continuous learning, encouraging employees to grow and make meaningful impacts.

Role Overview

The Sales Development Representative acts as the initial point of contact for potential customers, nurturing prospects until they are ready to be handed off to the sales team for active engagement.

Key Responsibilities

• Develop relationships with prospects, evolving cold leads into warm opportunities.
• Identify and qualify new potential sales opportunities for BeyondTrust's solutions.
• Deliver qualified leads to sales representatives for further progression.
• Maintain accurate prospect data within the Salesforce CRM system.
• Continuously improve product expertise by attending training sessions.
• Participate in field sales meetings when necessary.
• Assist in marketing campaigns and promotional initiatives to enhance revenue.

Required Qualifications and Skills

• Strong communication abilities for engaging both internal teams and external prospects.
• A personable character to build and maintain strong partnerships with sales teams.
• Capability to multitask, prioritize responsibilities, and work efficiently.
• Active listening skills to understand prospects’ needs effectively.
• Robust organizational skills to manage various tasks.
• Experience in phone-based prospecting, sales, customer service, and interpersonal interactions.
• Prior professional work experience in a relevant environment.

Preferred Skills

• Familiarity with Customer Relationship Management (CRM) software.
• Understanding of software or cybersecurity domains.
• Experience with cold calling as part of sales processes.

Personal Attributes

• Adaptable with a positive, can-do attitude.
• Comfortable working independently or collaboratively within a team.
• Possesses a good sense of humor and approachable personality.
• Energetic, passionate, and optimistic with a desire to continuously learn and improve.
• Keen awareness of current trends in cybersecurity and software.
• Motivates and inspires peers to achieve their best work.
• Strong personal integrity and a dedicated work ethic.
• Proactive mindset with a readiness to accept and give constructive feedback.
• Self-motivated, tenacious, and goal-oriented.

Company Culture and Commitment

Diversity and inclusion are foundational values at BeyondTrust, shaping how teams are built and supported to foster connections among employees from diverse backgrounds. The company prioritizes employee well-being to ensure excellent customer service and a collaborative workplace environment.