Sales Development Representative

About tickIoT

tickIoT is a prominent provider specializing in innovative IoT and cellular communication technologies, catering to sectors such as government, education, transportation, healthcare, and enterprise within North America. Their offerings include 5G routers, POTS replacement devices, emergency call boxes, VoIP phones, managed mobility solutions, and IoT connectivity facilitated by major carrier collaborations.

Role Overview

We seek an enthusiastic Sales Development Representative (SDR) to generate qualified sales opportunities by connecting with prospective clients and fostering strong relationships. This position involves identifying potential customers, executing outbound prospecting efforts, and setting up appointments for the Account Executive team.

Primary Responsibilities

• Identify and research target accounts across government, healthcare, education, transportation, and enterprise markets.
• Generate qualified leads via cold calls, emails, LinkedIn, and other outreach methods.
• Engage potential clients through outbound calls to present tickIoT's solutions and assess their needs.
• Arrange product demonstrations and meetings for the sales team.
• Keep customer data updated and accurate within the CRM system.
• Follow up on leads generated by marketing campaigns.
• Develop and sustain a robust sales pipeline.
• Collaborate closely with the sales team to ensure seamless transfer of qualified leads.
• Monitor outreach activities and provide regular KPI reports.
• Maintain current knowledge of tickIoT's products and industry developments.

Required Qualifications

• Bachelor's degree is preferred.
• Between 0 to 2 years of experience in sales, business development, or customer service roles.
• Exceptional verbal and written communication skills in English.
• Strong skills in interpersonal communication and relationship building.
• Comfort with initiating outbound calls and managing objections.
• Self-driven individual with a positive demeanor.
• Ability to work independently within a dynamic and fast-paced environment.
• Excellent organizational capabilities and effective time management.

Preferred Competencies

• Experience with CRM tools such as Zoho CRM, Salesforce, HubSpot, or similar platforms.
• Familiarity with LinkedIn Sales Navigator and ZoomInfo.
• Background or knowledge of SaaS, VoIP, telecom, IoT, or networking products is advantageous.
• Understanding of B2B sales methodologies.

Performance Metrics

• Number of qualified leads generated.
• Quantity of meetings scheduled.
• Sales opportunities developed.
• Accuracy of data maintained within CRM.
• Overall contribution to the sales pipeline.