Sales Coordinator

About Maison 21G

Maison 21G Paris is a creative luxury fragrance company focusing on personalised perfumes, custom scent design, and unique fragrance experiences tailored for individuals, brands, hotels, and corporate clients. Operating from Singapore headquarters, the company serves B2B clients across Singapore, China, the Middle East, USA, Europe, and other regions globally.

Key Responsibilities

• Handle incoming B2B inquiries from multiple markets and ensure timely follow-up via email, phone, or messaging.
• Collect and coordinate customer requirements with the appropriate B2B managers or internal departments.
• Maintain up-to-date customer and project data within CRM systems and organize contact databases accurately.
• Manage coordination of quotations, sample dispatch, artwork approvals, and order documentation ensuring samples are delivered as per schedule.
• Collaborate with Production, Operations, Procurement, and Logistics teams to track confirmed orders and monitor timelines from production through to delivery, highlighting any delays or issues promptly.
• Assist in planning and executing B2B fragrance workshops, corporate events, and client activations including logistical preparation, on-site support, and post-event administration.
• Support B2B managers by preparing proposals, presentations, client materials, and coordinate internally with Sales, Marketing, Production, Finance, and Logistics to ensure smooth project advancement.
• Maintain project trackers, sales pipelines, and compile weekly regional updates for management. Prepare reports and documentation required for business reviews.

Candidate Requirements

• Minimum 2 years relevant experience in sales administration, B2B coordination, customer service, order management, or operational roles.
• Professional fluency in spoken Mandarin with strong English communication skills, both verbal and written.
• Sales interest and ability with a strong customer service orientation.
• Excellent organizational abilities with sharp attention to detail and multitasking capability.
• Proactive in following up on pending information, approvals, and tasks.
• Ability to coordinate across multiple internal divisions effectively.
• Comfortable assisting with events on-site and adapting in a dynamic, fast-paced SME environment.
• Experience with CRM, ERP, or order management software is desirable.
• Prior exposure to luxury, fragrance, beauty, hospitality, events, or corporate gifting industries preferred.

Additional Information

The role demands reliability, organization, responsiveness, and ownership over administrative and operational processes to support the B2B sales functions effectively.

Compensation

Monthly salary of SGD 3500.