Sales Coordinator

About First Spark India Ventures

First Spark India Ventures is a Mumbai-based company specializing in corporate events and exhibition stall design and fabrication. Established in 2013, it serves clients across India, managing projects from initial concepts and design through to production and execution.

Role Overview

This position calls for a dynamic Sales Coordinator to manage incoming inquiries and ensure continual progress of leads. The coordinator will serve as the initial liaison for potential clients, promptly engaging new leads, comprehending their requirements, documenting clear briefs, and forwarding these to the sales team for follow-up actions.

Key Responsibilities

• Monitor and review all incoming leads throughout the working day.
• Make prompt and professional calls to new prospects to understand their needs.
• Document essential details such as event or exhibition specifics, location, dates, scope, budget, decision-makers, and subsequent actions into client briefs.
• Efficiently route comprehensive and validated client briefs to the appropriate sales personnel without delay.
• Maintain accurate lead tracker records including contact information, source of inquiry, current status, follow-up schedules, and eventual outcomes.
• Distribute finalized proposals and presentations to clients, confirm their receipt, and initiate follow-up communications to gather feedback.
• Arrange meetings and calls between clients and the sales team.
• Maintain relationships with existing clients to identify upcoming events and opportunities for repeat business.
• Prepare regular daily and weekly reports outlining new leads, calls conducted, proposals shared, pending follow-ups, and the status of leads (won or lost).
• Ensure that no inquiries or committed follow-ups are overlooked or missed.

Candidate Qualifications

• Prior experience in sales coordination, lead management, or client follow-up roles; background in events or exhibitions is advantageous.
• Confidence in initiating calls with new leads and engaging corporate clients professionally.
• Ability to ask pertinent questions and craft clear, detailed client briefs.
• Strong organizational skills, follow-up discipline, and meticulous attention to detail.
• Proficiency with Google Sheets, email platforms, WhatsApp, and Microsoft Office applications.
• Fluent verbal and written communication skills in English and Hindi; knowledge of Marathi is an added benefit.