Sales Consultant - Outbound

About hipages

hipages is Australia's leading digital platform that connects homeowners with reliable tradespeople. As an ASX-listed technology company, hipages is committed to revolutionizing the trade sector and enhancing lives. Operating across Australia, New Zealand, the Philippines, and Vietnam, the company fosters a unified team culture dedicated to shared objectives. The company is recognized as a Great Place to Work and ranks as WORK180's top Employer for Women, offering meaningful impact, career advancement, and an inclusive workplace.

Role Overview

We are seeking an Outbound Sales Consultant to join our dynamic new business team within a high-energy call center environment. The primary responsibility is to reach out to tradespeople on a free trial, encouraging them to convert to full paid membership on the hipages platform. This position involves high-volume calling focused on communicating the membership benefits to potential tradie clients.

Key Responsibilities

• Make at least 100 calls daily with a minimum of 2.5 hours talk time through combined inbound and outbound efforts.
• Meet and exceed revenue targets by successfully closing sales and signing up tradespeople on the platform.
• Engage with tradie clients to understand their business challenges and effectively promote the platform's advantages.
• Handle enquiries and manage objections professionally.
• Accurately record customer information in the Salesforce CRM system.
• Adhere strictly to scripts and compliance regulations to ensure quality and consistent customer interactions.
• Support team dynamics by celebrating personal and group achievements.

Candidate Profile

• Thrives in fast-paced settings and embraces challenges energetically.
• Demonstrates resilience and persistence, handling large call volumes and ambitious sales goals.
• Possesses strong negotiation skills to convert objections into sales, effectively turning “no” into “yes”.
• Excels in building strong customer relationships through attentive listening and responsive communication.
• Comfortable adapting to new technologies and processes with eagerness to learn and grow.
• Values teamwork, collaboration, and mutual support.
• Experience with Salesforce is advantageous but not mandatory.
• Holders of Working Holiday Visa 417 with relevant experience are encouraged to apply.

Compensation and Benefits

• Base salary of $73,000 plus uncapped commissions with an additional $42,000 on-target earnings.
• Superannuation contributions.
• Work with warm leads only, no cold calling.
• Opportunities to develop core sales skills like closing and objection handling.
• Recognition programs, including the hi-Achiever Club with annual trips.
• Additional leave for birthdays, anniversaries, and volunteering activities.
• Health-conscious office environment offering snacks, fresh fruit, and continental breakfast.
• Office centrally located in Sydney CBD near Town Hall and Gadigal Stations.
• Supportive culture emphasizing growth through coaching rather than micromanagement.
• Regular social events, hackathons, off-sites, and diverse collaborative teams.

Diversity and Inclusion

hipages fosters a diverse and inclusive workplace where innovation thrives. The company values individuals for their character and team contributions rather than just qualifications. Women, minority groups, and people who may not meet every criterion are encouraged to apply. hipages commits to responding to every applicant as part of the Circle Back Initiative.