Sales Co-ordinator

Job Overview

The Sales Co-ordinator at Aeromech Equipments in Chennai will handle various pivotal tasks supporting sales operations and client relationships. This role demands managing leads, quotations, orders, and customer issues efficiently while working alongside the Sales and Marketing teams to strengthen sales processes and outcomes.

Key Responsibilities

• Enter and maintain all leads within the CRM system accurately.
• Prepare and manage quotations for customers.
• Process customer orders ensuring accuracy and timeliness.
• Address and resolve customer complaints swiftly to maintain satisfaction.
• Support the recruitment process for new sales personnel.
• Collaborate closely with Sales and Marketing teams to optimize operations.
• Recommend improvements for sales processes to enhance effectiveness.
• Define and monitor sales targets and objectives aligned with company goals.
• Gain in-depth knowledge of the company's products and services.
• Document customer requirements and technical specifications carefully.
• Ensure timely delivery of products to clients.
• Conduct and oversee sales training sessions for team members.
• Analyze various sales performance indicators and key performance metrics.
• Develop and maintain positive client relationships for business growth.
• Manage administrative tasks as required by the sales department.
• Compile and present comprehensive sales reports to upper management.
• Stay informed about recent trends and developments in the sales industry.