Runner

About AlphaMind

AlphaMind is an international lifestyle and hospitality company formed through a strategic alliance between ADMO Lifestyle Holding and Addmind Hospitality. The group specializes in creating and managing high-end restaurants, bars, beach clubs, nightlife venues, and lifestyle brands across the UAE, Europe, and other regions. Its portfolio boasts renowned names such as CLAP, KIRA, LITT, Babylon, Sucre, Bar du Port, and Iris, recognized for outstanding hospitality experiences.

Built on creativity and innovation, AlphaMind is focused on expanding worldwide while upholding superior standards of hospitality and operational excellence.

Role Overview

The Runner supports the service team by transporting food from the kitchen to guests promptly and correctly. This role ensures seamless coordination between kitchen staff and floor teams, maintaining Le Relais de l’Entrecôte’s service quality, presentation, hygiene, and hospitality standards.

Key Responsibilities

• Transfer dishes from kitchen to designated tables swiftly and safely.
• Confirm table numbers, order details, and special requirements before delivery.
• Maintain restaurant standards for food presentation and quality.
• Serve and announce dishes professionally following service protocols.
• Work closely with waitstaff, supervisors, and kitchen teams to ensure smooth workflow.
• Monitor food pass area to collect items promptly, preserving proper temperature.
• Assist waiters with table setup, clearing, resetting, and general support tasks.
• Replenish bread, water, and table essentials as needed.
• Support the two-service steak-frites concept by delivering second servings timely and at correct temperature.
• Report any delays, incorrect orders, or guest issues to waiters or supervisors immediately.
• Keep service stations, trays, and equipment clean, organized, and stocked.
• Adhere strictly to food safety, hygiene, and HACCP standards.
• Handle all plates, trays, and equipment carefully to prevent damage.
• Maintain high grooming and uniform standards throughout shifts.
• Communicate politely and professionally with both guests and team members.
• Help with opening and closing duties when assigned.
• Offer assistance to other restaurant areas during peak times to ensure smooth operations.
• Comply fully with all restaurant policies, procedures, and management instructions.

Required Skills and Qualifications

• Prior experience as a food runner, busser, or similar role in a restaurant setting preferred.
• Experience in fast-paced or fine dining environments is beneficial.
• Strong teamwork and communication abilities.
• Basic proficiency in English; additional languages are advantageous.
• Efficient at working quickly without sacrificing accuracy or attention to detail.
• Good understanding of food hygiene and safe handling practices.
• Positive disposition with a guest-oriented focus.
• Capable of staying calm and organized during busy service periods.
• Physically fit to stand for long periods and carry multiple plates or trays safely.
• Availability to work various shifts, including weekends and public holidays.

Performance Expectations

• Prompt and accurate delivery of food items.
• Correct matching of tables and dishes.
• Effective coordination between kitchen and service staff.
• Adherence to hygiene, grooming, and service standards.
• Minimized delays, errors, and breakages.
• Consistent contribution to guest satisfaction and smooth restaurant operations.

Benefits

• Chance to work with a prominent hospitality and lifestyle group in the region.
• Engaging, cooperative, and multicultural workplace environment.
• Experience exposure to major hospitality and development initiatives.
• Opportunities for career advancement and professional growth.