Room Service Server

Role Overview

The Room Service Server at The Ritz-Carlton Marina Bay in Singapore is tasked with providing an exceptional dining experience for guests. This role goes beyond merely delivering food; it is about crafting a memorable and unique experience that accompanies meal service. Servers act proactively, engaging with guests, coordinating with kitchen staff, managing tables, and maintaining cleanliness within work areas.

Key Responsibilities

This position includes setting tables, accurately communicating guest orders, serving guests efficiently, and ensuring all workstations and supplies are neat and orderly. It demands physical endurance such as standing, walking, and moving across varied surfaces, plus handling items up to 25 pounds solo or 50 pounds with assistance. Proper execution of these duties upholds the service standards and business goals of the hotel.

Work Environment and Expectations

All employees are expected to maintain a safe workplace, comply with company policies and procedures, and uphold quality standards. Appearance and communication must be professional, reflecting the luxury brand’s identity. This job involves physical tasks including reaching, bending, twisting, stooping, and safe manual handling of goods.

Qualifications

The position requires a high school diploma or G.E.D. equivalent. Prior related experience is minimal, with less than one year preferred, and no supervisory responsibility is anticipated. No specific licenses or certifications are necessary.

Diversity and Inclusion Commitment

The Ritz-Carlton and Marriott International promote equal opportunity employment, encouraging applications from diverse backgrounds and ensuring a discrimination-free environment. The company values cultural diversity and the unique experiences of its associates.

Company Culture and Values

The Ritz-Carlton prides itself on luxury service excellence, guided by its foundational Gold Standards, including the Employee Promise, Credo, and Service Values. Team members are empowered to be creative, thoughtful, and compassionate, contributing to a workplace that fosters pride and continuous improvement. Joining this team means becoming part of a distinguished global brand with opportunities for personal and professional growth.