Room Attendant

Position Overview

Join the Housekeeping team at Hotel Du Vin in Bristol as a Room Attendant. Your primary responsibility will be to maintain cleanliness and order in guest bedrooms daily, ensuring the highest standards to support a flawless guest experience.

About Hotel Du Vin

Hotel Du Vin operates a collection of luxury boutique hotels across 18 prime locations in the UK, famed for stylish décor, attentive hospitality, and exceptional dining experiences in our signature bistros.

Key Duties and Expectations

• Independently manage cleaning of guest rooms with excellent attention to detail.
• Engage professionally with guests, with proficiency in English essential.
• Work predominantly on set shifts typically between 8am and 3pm, five days per week, often including weekends.
• Maintain physical fitness to meet the demanding nature of the job.
• Receive comprehensive training on safe use of cleaning chemicals and equipment.

Qualifications and Experience

No prior experience in this role is necessary; however, a positive, motivated attitude and commitment to enhancing guest experiences are crucial.

Growth and Apprenticeships

The company supports internal growth and anticipates onboarding 100 new apprentices. Room Attendants completing their probation are eligible to join apprenticeship programs.

Compensation and Benefits

• Competitive hourly wage of £13 for a 24-hour workweek on a permanent contract basis.
• Substantial discounts on accommodation at associated hotel brands.
• Friends and Family discounts of 50% off room rates.
• 35% dining discounts at in-house brasseries and bistros.
• Fully funded apprenticeship schemes.
• Broad range of retail and leisure discounts.
• Cycle to work scheme with up to 40% savings.
• Affordable healthcare cash plans covering dental, optical, and medical needs.
• Generous referral bonuses up to £1500.
• Uniforms provided with a modern style.
• Wellness initiatives and national campaign events.
• Access to Wagestream for flexible wage management and early salary access.
• Complimentary accommodation with dinner and breakfast on 1st, 3rd, and 5th anniversaries.
• Support for neurological health charities through corporate sponsorship.
• Confidential, 24/7 Employee Assistance Program available to employees and families.

Sustainability Commitment

• Using 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, led by an internal Sustainability Council.
• Transition to chemical-free and enzyme-based environmentally friendly cleaning solutions.
• Encouragement to volunteer two paid days annually for sustainable charities.

Equal Opportunity Statement

Frasers Hospitality, Malmaison, and Hotel Du Vin are inclusive employers that value diversity and welcome all qualified applicants regardless of race, gender, disability, religion, sexual orientation, or age.